Costa Coffee
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Costa Coffee Careers and Employment

About us
Costa is all about coffee and we get a kick out of serving the best we can.
We keep things simple and inclusive so there’s no pretension, no elitism and very few dos and don’ts. (this means slurpers are welcome, we find dunkers divine and a dab of froth on a customers nose makes our day.)


The roots of Costa Coffee are in family. Brothers Bruno and
 – more... Sergio Costa set up as a Roastery in 1971, and opened their first coffee shop in London four years later.
From tiny beans great big Mochas grow(!), and we’re now the country’s favourite coffee shop, with over 2,400 cafés in the UK, over 1,400 stores in 32 international markets and over 9,000 Costa Express self-serve units.


Maybe it’s because we’re coffee people, but we really value a feeling of warmth in our teams and in our communities. We encourage trust, and empower our people to feel supported and make their own decisions. And we love a can-do attitude, boldness and the courage to create positive change.

Some companies spout this kind of froth but don’t back it up in their actions, but at Costa Coffee we’re genuine. We really mean what we say, and we’re committed to our people, our customers and our growth plans.


Now is the moment to learn about our purpose, vision and values.

Our purpose is why we exist

TO INSPIRE THE WORLD TO LOVE GREAT COFFEE!


Our vision is what we aim to achieve

TO BE THE WORLD’S MOST LOVED COFFEE BRAND


Our values are how our beliefs guide our behaviours

WE VALUE PASSION, WARMTH, COURAGE AND TRUST
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See Why Join Us

What is it like to work at Costa Coffee?

3.4
Work/Life Balance
3.2
Salary/Benefits
3.5
Job Security/Advancement
3.2
Management
3.6
Culture

What are people saying about the leadership at Costa Coffee?

74%
of employees approve of Dominic Paul’s performance as CEO
CEO Approval is based on 998 ratings
4.0
Friendly place to work
Written by Barista (Current Employee) from Ballina, County Mayo on 1 September 2019
Honestly love working in this place, amazing team fun positive attitude. Lovely regulars who you really get to know. Excellent experience to learn business structure and brand standard. Management changes often however if you stay out of the drama you will be happy. Fair breaks. Discounted food and free drinks, only issue is monthly pay which can be - more...
Pros
Free drinks
Cons
Monthly pay
See Costa Coffee reviews about management