I would definitely not recommend working at Costa as the negatives definitely weigh out the positives. The shifts are very long, with the smallest break (If working a 9 hour shift, you get a 30 minute break). There is too much work overload on each individual, which means it's a constant stressful environment. It is usually understaffed (at least where I worked) due to management wanting to cut hours constantly. The salary is minimum wage which is ridiculous for the amount of work one person does in a day. The work environment is constantly negative, with higher management constantly criticizing our work, saying we are not upselling enough (i.e.charging the customer and extra €1.80 for cream, marshmallows and flake on a hot chocolate etc.) and following their ridiculous standards. There is no recognition when we do a good job, it is constantly negative, with no "well done" or "good job". The only thing that got me through this job for so long were the colleagues I worked with and the barista experience I got. Apart from that there's nothing else positive to say. If you're the type of person that handles stress very very well and doesn't mind being underpaid and overworked, go for it, but If you're not, then id say it's not worth your while.
Free drinks, barista experience
Long hours, Terrible salary, constantly criticized