This company are reactive never proactive they set unrealistic targets for management with the lower base duty managers put under huge pressure to complete tasks that their pay grade does not warrant.
With the parent company pound land and the senior management having no idea how to run a store except on a spreadsheet think that they know it all and continuously change things and expect stores to implement 100% yesterday.
When things are not met to standards they do not look at things realistically it's just your fault and the senior management do nothing to back up their stores and have very short memories when things are not going their way.
The colleagues that you work with are on basic wage and work hard but are made feel just as under appreciated as the stores managers by these gestapo style people who think that a summary on a piece of paper by some genius in an office is how a store operates.
I have had some really good people work with me that literally feel like dirt that are on a roller coaster of emotion because of these people & lack of management support outside of the our management team.
You bleed for your store & your colleagues do too just to be knocked down on a regular basis that saps your moral and the moral of your team which makes you wonder why you do it at all.
Structure in stores change more than the weather and then again & again because some person has a brainwave thats going to reinvent things so it's easier but it never does & then it happens over and over.
Support office is non existent, hiring people takes up to 4 weeks, payroll is a joke, maintainance support is the funniest joke ever and when you feel passionate about something and raise your voice all of a sudden your the problem & not the company.
When you build good teams in colleagues and managers they get stolen from you for other stores that have managers that brown nose their way into their area mangers eyes.
In a nutshell the company is a joke who care nothing for there employees.
Some of the hard working lower level managers & colleagues you work with