Debenhams Employee Reviews
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Learned a lot about customer service, merchandising and presentation standards. Made a lot of good friends and colleagues over the time i spent there. Management were fair enough but the hours were not great. Christmas was obviously the busiest time to work there and there would be no work life balance and crazy hours. Holidays and entitlements were fair enough and the discount was very handy at times. Overall i enjoyed the time i spent there.
work life balance not great
I really enjoyed work at Debenhams Brilliant company to work for. I loved working there. Staff are lovely and everyone is very friendly I was on a 12 hour contract but I done a lot of overtime It was the best job I’ve ever had and I got great Customer Service & Retail experience from DEBENHAMS
Debenhams was a great place to work , a typical day in work would be a mix of putting out stock ,labelling and marking sale items , helping customers , closing and counting the till , serving at the till and cleaning my department . I learned how to use the till how to talk to customers and how to use other work devices i also learned how to work as part of a team . The hardest part of my job was dealing with rude customers and the most enjoyable was the till.
My day would begin with overseeing the work of my retail staff setting goals for performances and deadlines in ways to comply with company plans and visions. I would organise workflow and ensure staff would understand their duties or delegated tasks I would monitor employee productivity and provide constructive feedback and coaching. Maintaining a positive attitude. I would support manage
My time at this work place was very good the staff were very friendly and welcoming me into there team. My big tip is when working in any job when it is quite and you find that you have less things to do is to keep urself looking busy and not to stand around doing nothing. If you see anyone ask do they want help with anything.
I enjoyed who I worked with in the Debenhams but not who I work for as I'm constantly either given false hope or straight up lied to. The managment get very big headed and have selective memory plus can do stuff thats quite frankly illegal. Hardest Part of the job is staying motivated when your pay isn't worth it and knowing that managment are only there to critize or make it seem like they're working. I will say that the staff I work with are the best part hands down, friendly and will always have your back.
I've worked with Debenhams for around 4 years not on and of during the Summer months and Winter months. When I began I really enjoyed working there the environment was ok. There were cliques of employees who have worked there for more than a few years, but with seasonal staff changing regularly it was easy to make friends. I was fully till trained when I first started, and shown the in's and outs of the company and how everything ran. The staff who are new in now in 2019 have bad training and are unsure on how to do many things in the store such as speak to customers at the till and how to do recovery on the floor. Many family members are being hired which isn't giving people outside of the work environment a chance to work with the company. Many young employees are leaving and the management is low also. The pay is monthly and the hours are based on a fixed contract. I am currently working 12 hours per week and have been asking for extra hours constantly which I am not being given, whereas new summer staff are being given them which I find completely unfair.
Understandable about holidays and request days off work.
Pay, training, hours and management.
- I had an 8 hour contract so my social life was still very much intact, they give good breaks and very manageable shifts. Thus, it was easy to balance work and life. -The way you’re paid is VERY confusing, I often worked overtime hours, but I wouldn’t be paid this overtime till the following month. Everyone who I spoke to there always regarded strange situations with not receiving the correct pay. It was a nightmare. I received minimum wage. -There’s no room for advancement, as soon as my contract ended I was done, this was true for every seasonal employee, even the best and hard workers. NO ONE was kept on. Disappointing. -Management was horrible and rude, often made nasty comments. One manager rudely mimicked an employees laugh. There was no joy working here. -The one positive thing was the employees who I made lasting friendships with.
Nothing comes to mind
I worked here for a week for my lcvp work experience and it was a very fun week and I learned a lot from it for example how to specifically lay ou the shelves and how to deal with customers. The staff are very friendly. The only hard part in the job was the long hours but the friendly staff made it fly.
Lovely staff make it easier