Debenhams Management reviews
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Learned a lot about customer service, merchandising and presentation standards. Made a lot of good friends and colleagues over the time i spent there. Management were fair enough but the hours were not great. Christmas was obviously the busiest time to work there and there would be no work life balance and crazy hours. Holidays and entitlements were fair enough and the discount was very handy at times. Overall i enjoyed the time i spent there.
work life balance not great
I enjoyed who I worked with in the Debenhams but not who I work for as I'm constantly either given false hope or straight up lied to. The managment get very big headed and have selective memory plus can do stuff thats quite frankly illegal. Hardest Part of the job is staying motivated when your pay isn't worth it and knowing that managment are only there to critize or make it seem like they're working. I will say that the staff I work with are the best part hands down, friendly and will always have your back.
I've worked with Debenhams for around 4 years not on and of during the Summer months and Winter months. When I began I really enjoyed working there the environment was ok. There were cliques of employees who have worked there for more than a few years, but with seasonal staff changing regularly it was easy to make friends. I was fully till trained when I first started, and shown the in's and outs of the company and how everything ran. The staff who are new in now in 2019 have bad training and are unsure on how to do many things in the store such as speak to customers at the till and how to do recovery on the floor. Many family members are being hired which isn't giving people outside of the work environment a chance to work with the company. Many young employees are leaving and the management is low also. The pay is monthly and the hours are based on a fixed contract. I am currently working 12 hours per week and have been asking for extra hours constantly which I am not being given, whereas new summer staff are being given them which I find completely unfair.
Understandable about holidays and request days off work.
Pay, training, hours and management.
- I had an 8 hour contract so my social life was still very much intact, they give good breaks and very manageable shifts. Thus, it was easy to balance work and life. -The way you’re paid is VERY confusing, I often worked overtime hours, but I wouldn’t be paid this overtime till the following month. Everyone who I spoke to there always regarded strange situations with not receiving the correct pay. It was a nightmare. I received minimum wage. -There’s no room for advancement, as soon as my contract ended I was done, this was true for every seasonal employee, even the best and hard workers. NO ONE was kept on. Disappointing. -Management was horrible and rude, often made nasty comments. One manager rudely mimicked an employees laugh. There was no joy working here. -The one positive thing was the employees who I made lasting friendships with.
Nothing comes to mind
A typical day at work for me included constantly being rushed along by management/supervisors and over-worked whilst management and supervisors often stood around talking or went on long breaks while the rest of us had scarce breaks whilst working non-stop. In the time that i worked there i had gotten sick in my mouth at work 2 or 3 days and was feeling very drained and dizzy. When i asked if there was anyway i could go home i was told no and was often bullied into staying even though sick people should not be at work especially when working with food! That was even in the training we had been given. The work you do there is too much considering you get paid minimum wage and the food is extremely over-priced there. If you work 5 hours or even 5 hours 59 minutes you get a 15 minute break and if you work 6 hours you get a 30 minutes break. In that time you are supposed to eat something and take a break for yourself whilst being back at work before your break is up so you are not late. When i worked there i often went downstairs to get lunch cause the food upstairs did not appeal to me at all and i often found that i was watched and given odd looks by a certain supervisor, because i dared get my lunch from anywhere but Debenhams. Although what i have said above is mainly negative, i can say without a doubt most of the staff i worked with were very nice and made working there okay.
Stressful, minimum wage, little breaks, bad management
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The work was fairly typical of a retail job. My main criticism was with the management. They were extremely unfriendly and unapproachable. They rarely had the lunch/break schedule done out so staff often had to seek out a manager to ask to take a break. Hours were long and pay was poor. Shifts were often changed without any notice. The other staff were generally friendly. We started the job untrained and unable to use the tills, other members of staff had to guide us through it.
I thoroughly enjoyed working with the staff and management, the inhouse training is excellent and its a very welcoming environment, working to the best of your ability is expected but any errors a staff member makes are calmly discussed.
Discounts at Christmas and offers through the store are of benefit
As much as I enjoyed my time in Debenhams, I found the job very unchallenging thus making it boring. I found management very unorganised which often affected results in terms of sales and staff turnover. Despite this, I thoroughly enjoyed providing training as part of my supervisor role.
Discount on clothing
Longer hours than wished for
I did a one week work experience with Debenhams in Whitewater, Newbridge. I worked independently most of the time and was asked to do different tasks from time to time. I developed my organisation skills, time management skills and communication skills as I did my work experiemce.The staff that worked there were very friendly and always helped me with any task I found difficult. There wasn't any difficult parts to the job as I was only doing small tasks. The most enjoyable part was being able to reduce the work load on the staff, it was a stressful week as they were preparing for stock take.
Being allowed to work independently.
Having to leave one task to attend the dressing rooms constantly.
Whilst working in Debenhams I learned a lot about the retail trade, assessing customer's budgets and encouraging their interest in the products I was selling. The hardest part of the job was being on your feet all day and the most enjoyable and rewarding part of the job was when I made a sale. The workplace culture was pleasant and I enjoyed the interaction with other staff members. A typical day @ work was from 9.00 to 5pm. What I learned from this experience is that I very much enjoy with people and also the challenge of retail sales. The management were very helpful.
working in a pleasant environment
Started in Tralee Branch from the transfer of Roches Stores at the time. Amazing management and staff and great bunch to work with. Well organised. I was always very busy so days went very fast. Always upbeat and positive. Good training and proceedures. A fair system for all everyone got the same treatment.
Overall very good