Dimension Data
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Dimension Data Employee Review

Awesome work Place

5.0
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26 April 2018
1st line IT and Technical support Answer all incoming calls from customers Logging and tracking of incidents and requests Logging and communicating all incidents to customers and IT Ability to provide first time resolution by using available tools Identification and escalation of re-occurring problems and incidents Follow up on priority calls • Ensure that all incidents and service requests are registered on the call logging system. • Escalate customer issue as appropriate. • Support Technical Support and Service Desk in executing their duties
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5.0Work/Life Balance
5.0Salary/Benefits
5.0Job security/advancement
5.0Management
5.0Culture
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4.0
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7 July 2017
Associate Client Manager (Former Employee) - Orlytech
I worked for 2 years at Dimension Data as Associate Client Manager. I really enjoyed the dynamic environnement and the management very close the team member. The people are nice.
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