Dimension Data Employee Reviews for System Engineer
System Engineer15 reviews
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Dimension Data is a multi-continental systems integration company that offers an employee an immense level of exposure regardless of your department. As a systems engineer, i got an opportunity of entering various client environments and thus exposure to different Data Center Technologies. I learnt how to build rapport as well as timely communication skills during service delivery. I made friends with the world's best engineers within the IT industry; for example Dell, VMware, Cisco, Veritas and Oracle systems engineers. I also adopted the concept of offering a service to a client as strictly as spelt out in a Service Level Agreement. The management hierarchy is awesome in that you can ably voice out your query or concern and get timely intervention. In a nutshell, working at Dimension Data was a worthwhile moment in my life.
Typical day involves the looking after the various clients. Learned that I wanted to move into Azure / virtualization side of microsoft Management tended not to listen to much to employees. Work place culture was one where things were boring. Hardest part of the job was arriving at work The most enjoyable part of my job was making sure clients got what they paid for.
making sure the clients were happy
Working in an enviroment where it was managments way or no way at all
Dimensiondata is a service delivery, no matter how great and organisation can be, there will be days where the client wont be 100% satisfied, or have to wake up in the middle of the night and provide and urgent service. We once had to all wake up at 2am on a Saturday to prevent all our client from a virus. We have fun days, social club where we just have fun.
Lunch, team building, clients taking us out, Gifts
Its all about who you know. Been working for dimension data 7 years, standing still. I have applied for many positions however my current manager does not want me to grow, they need me where i am and im tired of not growing at the moment i know i have potential in many other areas,
I have learned various technologies and i worked with people globally and also love to work with them and the hardest part of the job is to make Customer Satisfaction and typical day i have faced in work was with working with a telecom company continuously for 2 days with all the global managers for a critical incident and solved the problem
Learning advance technologies and Friendly with the teammates, hard work and simple
Simple and quite
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