The process has changed the way to often without understanding why change is needed. DD is going through a merger and DD team is not in line with our partner company the current plan is non-functional without any true game plan the employees are feeling the pain. Some have been laid off and some are leaving because the place was a great place to work but with all the change the sr. the team is not keeping the lines of communication open and staying true to there words.
Manager (Current Employee) - United States - 11 February 2019
What once was an extremely positive and collaborative culture has turned into a numbers based rat race. With recent leadership changes and layoffs, the culture and direction of the business has taken a wrong turn.
I enjoyed carrying out the project work, which had me travelling locally to client sites. I was working with remote engineers, some who were in other states/ or even countries, and they were all great to get along with and knowledgeable and helpful. When not carrying out project work, I was in the local office, either preparing for upcoming projects or online training. I was also sent to many vendor training/ and presentations. The other engineers in the office were great to work with, and friendly, so we all frequently spoke to one another while in the office.
There are managerial problems, even to the extent where staff members are bullied.
Working hours became increasingly long, with many out of hours working weekend.
The office is dull, and depressing.
Not enough support is offered to the Engineers, not locally in the office anyway.
Engineers are overworked and over utilised, with very little appreciation for the work that they do.
The office and the work slowly drained the life out of me, and other Engineers!
After leaving the company, I had very little confidence left due to the managements feedback to my work (all of which was praised by the Project Managers!). I have spoken to other Engineers while working for this company, and since leaving, who have all experienced the same. This really needs to be reviewed.
Great project work, Latest technology exposure, good salary.
Poor management, bullying, overworked with no appreciation. No work life balance!
Bsuy Cisco reseller and maintenance providor, Managed and maintained Cisco equipment and telephony products for major fortune 500 companies. Throughout the entire world they have a footprint on almost every continent
I have been there 17 years and for 16 of them they were very enjoyable and we were constantly rated one of the top 5 Companies to work for. Since the most recent CEO has taken over the sales targets have not been met and the monthly "All Hands" calls provided nothing about the financial numbers and the trouble we are in. From one Friday with a RA-RA call to the following Wednesday 200+ people were shocked with the layoff.
No longer a Top 5 place to work...
Dimension Data is an awesome place to work. However it such a big company navigating the company to find new opportunities can be hard. We start our day with a daily standup where we summarize our work from the previous day, and what we intend to accomplish for the current day. We then get to work. The team is distributed globally so we communicate via slack and email. The company values indeed depends upon self motivated people who are able to thrive in an autonomous yet team oriented environment.
excellent compensation, opportunities to learm
project base work in a large gloabally distributed company, difficult to find stability
The culture has been one of inclusivity and people first which is fantastic. Very motivated, and driven organization that, although a big company, operates like a startup in many ways. Some of the most talented folks to work with in the industry as well. Although over the last few years that has changed a bit with the constant change in leadership which isn't ideal long term. Moreover, there is a lack of focus and the business has spread itself too thin with too many goals.
Workplace culture can vary depending on office location. Overall, people are great to work with! Can be hard to manage work/life balance based on the role and responsibility you hold. Opportunity for career advancement, especially if you connect yourself with the "right" people. Time off is great, benefits are good. Compensation could be better - those hired externally often come in with higher pay or replace veterans that have been with the company for a long tenure.
People are great to work with
Recognition awards/programs could be better utilized, Same people in top executive management are promoted
When I worked for Dimension Data the ethos was work hard play hard.
It is a good company to work for as they genuinely care about the staff and provided good benefits to loyal staff members.
Unlike other organisations I have worked for they are good communicators and keep staff up to date on a regular basis. There are many long-serving employees.
I would start each day by review emails and pertinent client events. If SIEM events or vendor notifications resulting in actions I would document specifics for the monthly and quarterly reports and open tickets for any actions needed by other teams. I would review specific client environments for events, health, and trending; Looking at every aspect of an asset from Hardware, Software, Operations, Availability, Performance and Compliance. All information would be documented in a monthly report. I would attend client meeting giving weekly or monthly reports as to the status of their security systems.
Typical day involves the looking after the various clients.
Learned that I wanted to move into Azure / virtualization side of microsoft
Management tended not to listen to much to employees.
Work place culture was one where things were boring.
Hardest part of the job was arriving at work
The most enjoyable part of my job was making sure clients got what they paid for.
making sure the clients were happy
Working in an enviroment where it was managments way or no way at all