Dimension Data
Way to many changes in the Org these past years due Corp changes
The process has changed the way to often without understanding why change is needed. DD is going through a merger and DD team is not in line with our partner company the current plan is non-functional without any true game plan the employees are feeling the pain. Some have been laid off and some are leaving because the place was a great place to work but with all the change the sr. the team is not keeping the lines of communication open and staying true to there words.
Pros
great people
Cons
life balance
Intern salary for a qualified pro.
Good learning place but DD Cape Town, not a good place for young black pro. Qualifications means nothing. Only place i saw interns with qualifications teach L2 engineers without papers work.
Pros
Exposure to good tech
Cons
Limited to what you can do
Boa empresa
Empresa em crescimento, apesar da suposta crise no país. Bom ambiente - colaborativo e descontraído.
Full of talented
Dimension Data, formerly known as Datacraft, is a leader in providing computer network solution. Being a dominating company in the IT network field, it is able to gather talented, which makes working in the company is both challenging and fruitful.
Great Company
culture is collaborative, innovative and transparent; diverse, inclusive and respectful work environment; strong compensation and benefits package, Career Advancements.
Excellent Work Place and Enviroment
DD lives the IT Values,People are Good to work with and there is a brilliant Culture, Its fun in the Sun and always good to work for a company like this
Good place to work
Overall a good and fun place to work. Good place to further your career if one so wishes. Easy to get to and nice enviornment to work. Would recommend this an above avarege place to work.
Pros
Good area, easily accessable
Work Satisfaction and Good learning curve
The best place to enhance skillets and learn new technologies. The work culture is unique and provides great platform to work with various domains of the industry.
Pros
Learning opportunities
Good working place
The working time is flexible. The work area is good. The management is cooperative. The team is good. The hardest part is when year end comes because records are no so good
Pros
flexible time
Cons
none
noting bad to say
noting bad to say was a good place to work for the time I was there now that the client has left they didn't have anything with in my area that I wanted to be in.
Relocated
I relocated for what was supposed to be a 1 year contract. Turns out it was 4 months.
I was exposed to more inside workings of Microsoft. Hardest part of the job was all the delays.
I was exposed to more inside workings of Microsoft. Hardest part of the job was all the delays.
Dimension Data provides great training and allows autonomy of their employees. Good management and a good company to work for.
Solid technical resources and training. Management allows employees to be autonomous in their work routine and activities. A high focus on results, not minutia.
Pros
Reaining and technical resources
Cons
High turnover
Awesome work Place
1st line IT and Technical support
Answer all incoming calls from customers
Logging and tracking of incidents and requests
Logging and communicating all incidents to customers and IT
Ability to provide first time resolution by using available tools
Identification and escalation of re-occurring problems and incidents
Follow up on priority calls
• Ensure that all incidents and service requests are registered on the call logging system.
• Escalate customer issue as appropriate.
• Support Technical Support and Service Desk in executing their duties
Answer all incoming calls from customers
Logging and tracking of incidents and requests
Logging and communicating all incidents to customers and IT
Ability to provide first time resolution by using available tools
Identification and escalation of re-occurring problems and incidents
Follow up on priority calls
• Ensure that all incidents and service requests are registered on the call logging system.
• Escalate customer issue as appropriate.
• Support Technical Support and Service Desk in executing their duties
Ambiente bueno, con oportunidad de estudiar
La empresa es buena, ya que si piensa en el empleado, como en su desarrollo personal y academico.
Good working environment
Good working, quiet, friendly environment
Relaxed atmosphere
Great benefits
Learned new things
Busy but manageable
Understanding people
Helpful people
Relaxed atmosphere
Great benefits
Learned new things
Busy but manageable
Understanding people
Helpful people
Great workplace
encourages job work/life balance, with flexible working arrangements available. team environment is good, open door policy for management team, approachable.
Pros
fruit provided weekly, great environment
Cons
long hours, no recognition, no reviews
n/a
My active employment time has been a most fulfilling, and i am very happy for being given a chance to grow my career at Dimension Data. It is a good company that i can personally recommend to work for.
Productive
Dimensions data made me understand the reporting and the management of the contract also made me understand the ACV reporting fun place and technology at its best
Work Environment
Dimension Data is a great company, there is a lot I have learned both professionally and personally.
The culture is diverse which makes it so interesting and fun to work.
Well I haven't faced any hardships but rather challenging tasks which I excelled in.
The culture is diverse which makes it so interesting and fun to work.
Well I haven't faced any hardships but rather challenging tasks which I excelled in.
Pros
Fun days, Braai
Good work environment and culture
Great colleagues, benefits and work life balance. However, Internal communications between different departments requires huge improvements and transparency.
Pros
Free fruits
Cons
supervision is too minimal to a point of benefits are being misused.