The process has changed the way to often without understanding why change is needed. DD is going through a merger and DD team is not in line with our partner company the current plan is non-functional without any true game plan the employees are feeling the pain. Some have been laid off and some are leaving because the place was a great place to work but with all the change the sr. the team is not keeping the lines of communication open and staying true to there words.
Good learning place but DD Cape Town, not a good place for young black pro. Qualifications means nothing. Only place i saw interns with qualifications teach L2 engineers without papers work.
Dimension Data, formerly known as Datacraft, is a leader in providing computer network solution. Being a dominating company in the IT network field, it is able to gather talented, which makes working in the company is both challenging and fruitful.
culture is collaborative, innovative and transparent; diverse, inclusive and respectful work environment; strong compensation and benefits package, Career Advancements.
DD lives the IT Values,People are Good to work with and there is a brilliant Culture, Its fun in the Sun and always good to work for a company like this
Receptionist (Former Employee) – Facilities – 9 May 2018
Overall a good and fun place to work. Good place to further your career if one so wishes. Easy to get to and nice enviornment to work. Would recommend this an above avarege place to work.
The best place to enhance skillets and learn new technologies. The work culture is unique and provides great platform to work with various domains of the industry.
The working time is flexible. The work area is good. The management is cooperative. The team is good. The hardest part is when year end comes because records are no so good
noting bad to say was a good place to work for the time I was there now that the client has left they didn't have anything with in my area that I wanted to be in.
Solid technical resources and training. Management allows employees to be autonomous in their work routine and activities. A high focus on results, not minutia.
Service Desk (Former Employee) – Bryanston, Gauteng – 26 April 2018
1st line IT and Technical support Answer all incoming calls from customers Logging and tracking of incidents and requests Logging and communicating all incidents to customers and IT Ability to provide first time resolution by using available tools Identification and escalation of re-occurring problems and incidents Follow up on priority calls • Ensure that all incidents and service requests are registered on the call logging system. • Escalate customer issue as appropriate. • Support Technical Support and Service Desk in executing their duties
encourages job work/life balance, with flexible working arrangements available. team environment is good, open door policy for management team, approachable.
My active employment time has been a most fulfilling, and i am very happy for being given a chance to grow my career at Dimension Data. It is a good company that i can personally recommend to work for.
Dimensions data made me understand the reporting and the management of the contract also made me understand the ACV reporting fun place and technology at its best
Great colleagues, benefits and work life balance. However, Internal communications between different departments requires huge improvements and transparency.
Pros
Free fruits
Cons
supervision is too minimal to a point of benefits are being misused.