The process has changed the way to often without understanding why change is needed. DD is going through a merger and DD team is not in line with our partner company the current plan is non-functional without any true game plan the employees are feeling the pain. Some have been laid off and some are leaving because the place was a great place to work but with all the change the sr. the team is not keeping the lines of communication open and staying true to there words.
There is so much work that the RMA department is unorganized and all over the place. They will never be able to catch up. The manager is overwhelmed and the whole department needs to be cleaned up. There is no training. It is a sink or swim mentality. New hires are not given the tools to succeed. Training needs to be given so new hires can have a chance to succeed.
i have been working in DD since 4.7 yrs and still enjoying it but due to personal reason i am leaving DD.
I would suggest to all , who wants deep or to enhance knowledge join DD now its NTT group. You will get hand on each and every vendor.
stick with your work you will get benefits 100% . Management is always help you, if you show your enthusiasm for work.
Dimension Data has been purchased by Japanese Telecomm NTT and is currently undergoing integration into that company. Over the last 3 years there have been multiple leaders and as such the overarching strategy is continually changing which makes it difficult to feel as though you are really achieving success.
As with most companies like this ,full of empty promises, its not what you know its who your currently sleeping, anyone with a spine to challenge the hypocrisies or if your not in the club you will never progress, and that old chestnut of nepotism is very evident.
The people and culture of DiData is something so unique and hard to find anywhere else. Honestly one of the best companies I've ever worked at. The management are completely ethical and honest and most importantly fair. The people I've worked with are part of an extended family and the thing I loved was that DiData was always open to new ideas and ways to move forward in the industry.
Design and developed reports using business intelligence tools that results in a clear and meaningful presentation of data.• Developed robotics bots using UIPATH Automation to automate process which is done using manual involvement.
Head of Operations
Sales, Customer Care, Business Intelligence, and Finance
Strong leadership, goal focused, people first and customer first
BPO industry, call centre operations management
Flexible office hours