I've been part of 3 different teams in Dimension Data (now NTT global), overall the company is good but my current team is little biased based on religion and favour peoples belonging to a particular region of the country.
The company has a very relaxed environment
Stress level is less
Good for people looking out for a peaceful job with some job security and not much worried of how much they earn or how the progress of career is
i have been working in DD since 4.7 yrs and still enjoying it but due to personal reason i am leaving DD.
I would suggest to all , who wants deep or to enhance knowledge join DD now its NTT group. You will get hand on each and every vendor.
stick with your work you will get benefits 100% . Management is always help you, if you show your enthusiasm for work.
Dimension Data is a company specialising in information technology services. Based in Johannesburg, South Africa, the company maintains operations on every inhabited continent. Dimension Data focuses on services including network integration, security and data centers. The company is the official technology partner of the Tour de France, the Vuelta a España and also sponsors a team of the same name
Tasks Currently handling in Dimension Data :
Administration of IPCenter monitoring tool [Configuration/Deployment/Troubleshooting of Service Checks] deployed for more than 30 clients across various regions [Europe,Americas,Asia Pacific,EMA,Australia]
Implementing deploying service checks with various parameters with respect to latest technologies [[Operating System,HyperVisor,SAN Switches,Storage Array,Balde System, Converged Architechture,Data Domain,Brocade Switches,HP 3 PAR,Bullion Hardware etc..]
Configuring base line thresholds
Take lead position and Distributing workloads with in the team and managing the resources within MSEN and MSDC services
In case of service check failures, perform necessary recovery procedures
Analyze and escalate Client issues with in monitoring tool
Analyze/backup/monitor various system logs (VMware, web server, application server, etc.)
Working on Implementing CA UIM Product for Managed Services Datacenter Platform monitoring and Managed Services Network Platform and Collaboration Services
Integrations done with CA UIM with Service Now
Integratinos done with IPcenter with Service Now
Keep travelling Johannesburg, - more...
Excellent work environment
no technical tools, all technical tasks carried out on Service Now
Salary there are lot of deduction. Particularly in cloud services management is not up to the mark. they never bothered about neither employees nor clients, we lost lots of clients due to miss management .
As per my knowledge the workplace is good. The company is maintaining the the work process nicely.
As a part of RCC (CPQ)team i am preparing the cost sheet and quote for the respective clients as per their requirement .
Can give it a try. But poor work culture. Complete politics. No growth. Get to learn new things. No support for any one. Management should address employees problems and help them instead of seeing there good in it. People are suffering alot because to 2 humen beings there.
Get to learn new things
No work life balance. Full of politics. No growth.