Dimension Data Employee Reviews in Fort Mill, SC

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5.0
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Great Company
Service Desk Supervisor (Former Employee) –  Fort Mill, SC3 September 2019
Enjoyed working for the company along with work from home options. Family environment, activities and company functions. Good working atmosphere. Location not the most convenient.
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3.0
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Dimension Data
Queue Management Specialist (Team Lead) (Former Employee) –  Fort Mill, SC6 March 2019
This global IT company sets out to meet the mission of the company and attempts to put into practice that which is best for organizational growth and profit.
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2.0
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Little to none career advancement
Service Desk Analyst (Former Employee) –  Fort Mill, SC5 December 2017
Career advancement is not available here. Many people here still working as contractors but they will never become full time. Relaxed culture, but workload is high, management is careless and do not reward the good hardworking workers. Only time you'll get any feedback from one of management here is negative feedback, always. Management knows the culture is toxic, they just don't care.
Pros
Lucky if you're a full-time/non contractor
Cons
Soul crushing paycheck
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5.0
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Challenging Position
Service Desk Associate (Former Employee) –  Fort Mill, SC18 October 2015
The ticketing system is troublesome to learn and it requires someone with an aware eye to catch mistakes others have made when reviewing tickets; also the eye to jot down successful details to explain the actual process you went through when handling a client via phone by yourself.
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Overall rating

3.8
Based on 728 reviews
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Ratings by category

3.6Work/Life Balance
3.5Salary/Benefits
3.3Job Security/Advancement
3.3Management
3.6Culture