Dimension Data
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Dimension Data Employee Reviews in Fort Mill, SC

Found 8 reviews matching the search
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4.0
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Great Work Life Balance
Great Company, excellent flexibility. Continuous education. great work environment. Good culture. Need to work on being inclusive in various positions.
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5.0
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Friendly environment and flexible hours.
Responsible for providing telephone support to the end-user on hardware, software and network/VPN related problems and provide support remotely through bomgar when required. Responsible for monitoring low complexity network infrastructures, receiving, assigning and coordinating the successful resolution of requests (Incidents, Service Request, Events, and Problems) logged by clients on the relevant monitoring system.
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5.0
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Friendly environment and flexible hours
Responsible for providing telephone support to the end-user on hardware, software and network/VPN related problems and provide support remotely through bomgar when required. Responsible for monitoring low complexity network infrastructures, receiving, assigning and coordinating the successful resolution of requests (Incidents, Service Request, Events, and Problems) logged by clients on the relevant monitoring system.
Pros
Friendly environment and flexible hours
Cons
na
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4.0
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Good comapny
Easy company to work for. Challenging and fast paced work. Currently merging into NTT, a lot of unknowns at the moment. We will see how it turns out.
Pros
Enviornment
Cons
Unknowns
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5.0
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Great Company
Enjoyed working for the company along with work from home options. Family environment, activities and company functions. Good working atmosphere. Location not the most convenient.
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3.0
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Dimension Data
This global IT company sets out to meet the mission of the company and attempts to put into practice that which is best for organizational growth and profit.
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2.0
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Little to none career advancement
Career advancement is not available here. Many people here still working as contractors but they will never become full time. Relaxed culture, but workload is high, management is careless and do not reward the good hardworking workers. Only time you'll get any feedback from one of management here is negative feedback, always. Management knows the culture is toxic, they just don't care.
Pros
Lucky if you're a full-time/non contractor
Cons
Soul crushing paycheck
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5.0
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Challenging Position
The ticketing system is troublesome to learn and it requires someone with an aware eye to catch mistakes others have made when reviewing tickets; also the eye to jot down successful details to explain the actual process you went through when handling a client via phone by yourself.
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Overall rating
3.8
Based on 767 reviews
5
227
4
287
3
174
2
53
1
26
Ratings by category
3.6
Work/Life Balance
3.5
Salary/Benefits
3.3
Job Security/Advancement
3.3
Management
3.6
Culture