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Dimension Data Employee Reviews for Customer Engineer

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On a typical day for example 6am -2pm shift. Get to work early ofcourse log in and take over from the last person who was on duty,with the guidance of the handover which every team recieves depending on the workload.I have learned the important of how you conduct yourself espicially when dealing with critical clients.Mangement plays a huge role in our daily activities,they assist us with anything we might have problems with,they have more experince and are more knowledgeable of the environment. The hardest part of the job is when it gets busy and the teams is doing their best not to breach calls, especially if we are short staffed. The best day has to be pay day but the other part has to be completing your daily activities this could include updating calls and resolving important issues.
Not being micro managed
long hours, no incentives
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