Dimension Data
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Dimension Data Employee Reviews for Senior Service Delivery Manager

Job Title
Senior Service Delivery Manager4 reviews
Location
All
Found 4 reviews matching the search
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3.0
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The process has changed the way to often without understanding why change is needed. DD is going through a merger and DD team is not in line with our partner company the current plan is non-functional without any true game plan the employees are feeling the pain. Some have been laid off and some are leaving because the place was a great place to work but with all the change the sr. the team is not keeping the lines of communication open and staying true to there words.
Pros
great people
Cons
life balance
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3.0
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I have been there 17 years and for 16 of them they were very enjoyable and we were constantly rated one of the top 5 Companies to work for. Since the most recent CEO has taken over the sales targets have not been met and the monthly "All Hands" calls provided nothing about the financial numbers and the trouble we are in. From one Friday with a RA-RA call to the following Wednesday 200+ people were shocked with the layoff.

No longer a Top 5 place to work...
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4.0
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I was very much self-sufficient and left to get on with it as a Senior SDM looking after a single multinational bank.

Most of my day was problem solving and contract management.


This included the maintenance of a client P&L to ensure continued profitability.


Excellent culture and you could get much more from the company than I personally needed.


The hardest part of the job was working with some rather archaic internal systems and processes which were simply not up to the level required.


The most enjoyable part of the job was the variation....no two days being the same.
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4.0
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Great work place with emphasis on personal growth and development.
Good company values

Excellent learning school as the company thrives on established business processes.

Global footprint.
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Overall rating
3.9
Based on 848 reviews
5
259
4
318
3
186
2
57
1
28
Ratings by category
3.6
Work/Life Balance
3.5
Salary/Benefits
3.3
Job Security/Advancement
3.3
Management
3.6
Culture