Dimension Data
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Dimension Data Employee Reviews for Senior System Engineer

Found 4 reviews matching the search
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4.0
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Was a fine company to work at for a while
Flexible hours and allowed me to work remote. Manageable workloads and good upper management.
People always willing to help and assist if needed.

Good career paths set.
Pros
Good benefits
Cons
Too much upper management
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2.0
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I learned a lot
I took a contract with DD because it enabled me to use and Learn Enterprise level monitoring software. I worked with people on three continents at all times. I enjoyed the people.
Pros
Learning new software
Cons
Small office
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5.0
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Excellent
Dimension Data is a company specialising in information technology services. Based in Johannesburg, South Africa, the company maintains operations on every inhabited continent. Dimension Data focuses on services including network integration, security and data centers. The company is the official technology partner of the Tour de France, the Vuelta a España and also sponsors a team of the same name

Tasks Currently handling in Dimension Data :


 Administration of IPCenter monitoring tool [Configuration/Deployment/Troubleshooting of Service Checks] deployed for more than 30 clients across various regions [Europe,Americas,Asia Pacific,EMA,Australia]

 Implementing deploying service checks with various parameters with respect to latest technologies [[Operating System,HyperVisor,SAN Switches,Storage Array,Balde System, Converged Architechture,Data Domain,Brocade Switches,HP 3 PAR,Bullion Hardware etc..]

 Configuring base line thresholds


 Take lead position and Distributing workloads with in the team and managing the resources within MSEN and MSDC services


 In case of service check failures, perform necessary recovery procedures

 Analyze and escalate Client issues with in monitoring tool

 Analyze/backup/monitor various system logs (VMware, web server, application server, etc.)

 Working on Implementing CA UIM Product for Managed Services Datacenter Platform monitoring and Managed Services Network Platform and Collaboration Services

 Integrations done with CA UIM with Service Now

 Integratinos done with IPcenter with Service Now


 Keep travelling Johannesburg,
 - more...
Pros
Excellent work environment
Cons
no technical tools, all technical tasks carried out on Service Now
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4.0
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Great place to learn
Need to improvement in Management. Not attractive Pay Benefits.
Always have confirmation on Written

Need more humanity on Management.

Co Workers need more refinement .
Pros
Learning Curve
Cons
Hr, Pay and Benifits
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Overall rating
3.8
Based on 767 reviews
5
227
4
287
3
174
2
53
1
26
Ratings by category
3.6
Work/Life Balance
3.5
Salary/Benefits
3.3
Job Security/Advancement
3.3
Management
3.6
Culture