Dimension Data Employee Review

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Awesome work Place
Service Desk (Former Employee) –  Bryanston, Gauteng26 April 2018
1st line IT and Technical support
Answer all incoming calls from customers
Logging and tracking of incidents and requests
Logging and communicating all incidents to customers and IT
Ability to provide first time resolution by using available tools
Identification and escalation of re-occurring problems and incidents
Follow up on priority calls
• Ensure that all incidents and service requests are registered on the call logging system.
• Escalate customer issue as appropriate.
• Support Technical Support and Service Desk in executing their duties
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assistant
Assistant (Former Employee) –  Chester, Cheshire18 November 2019
Passing information in and around the office speaking to colleagues. Helping keep the office clean taking request from colleagues. Also going on a working site and helping.
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Work hard and Play hard
Senior Project Manager (Former Employee) –  Campus11 November 2019
Great company to work for and they do invest in there employers. You work hard but make time to spend time for team building. Culture is greated and all stand as one
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Overall rating

3.8
Based on 717 reviews
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Ratings by category

3.6Work/Life Balance
3.5Salary/Benefits
3.3Job Security/Advancement
3.3Management
3.6Culture