Dimension Data Employee Review

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This company struggles integrating acquisitions into the business.
Level lll Support Engineer (Former Employee) –  Massachusetts19 March 2018
Some positions and processes need to be refined. There needs to be more forethought when integrating clients into ServiceNow.Working in the ticketing system requires a certain knowledgeability of the individual user so to not 'work' tickets incorrectly. This causes confusion. The ticketing system should be thought out with the SOM and SOP so that the right group is involved with the solutions rather than an individual's personal knowledge of an environment.
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Good
Senior Technical Support Engineer (Current Employee) –  Mumbai, Maharashtra16 January 2020
I have learned here many things, also I got many required training here, over all its good and work culture is very smooth and Management also nice. Its awesome place to work.
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Empresa Boa
Empresa boa! Mas a Gerecia nso3 valoriza o funcionário.
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Overall rating

3.8
Based on 740 reviews
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Ratings by category

3.6Work/Life Balance
3.5Salary/Benefits
3.3Job Security/Advancement
3.3Management
3.6Culture