Dimension Data Employee Review

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Arbeit und Kollegen
Contract Spezialist (Current Employee) –  Bad Homburg vor der Höhe14 August 2018
Die Arbeit im ManagedService ist sehr anspruchsvoll, da die Kalkulationen in diesem Bereich viele Einzelbereiche betreffen welches kalkulatorisch, im Rahmen der Firmenvorgaben einzuhalten sind.
Eine Angebotsabgabe ist gleich zu setzen mit einem Vertrag, daher ist es sehr wichtig alle Eventualitäten vorher abzuwägen (Kostenseite und Gewinn) damit es keine finanzielle Verluste in der Service Bereitstellung gibt
Pros
Sehr homogenes Betriebsklima
Cons
Führungsschwächen im Bereich des oberen Drittel
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Friendly environment and flexible hours.
Service desk Support Officer (Former Employee) –  Fort Mill, SC13 December 2019
Responsible for providing telephone support to the end-user on hardware, software and network/VPN related problems and provide support remotely through bomgar when required. Responsible for monitoring low complexity network infrastructures, receiving, assigning and coordinating the successful resolution of requests (Incidents, Service Request, Events, and Problems) logged by clients on the relevant monitoring system.
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Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Friendly environment and flexible hours
Service desk Support Officer (Former Employee) –  Fort Mill, SC13 December 2019
Responsible for providing telephone support to the end-user on hardware, software and network/VPN related problems and provide support remotely through bomgar when required. Responsible for monitoring low complexity network infrastructures, receiving, assigning and coordinating the successful resolution of requests (Incidents, Service Request, Events, and Problems) logged by clients on the relevant monitoring system.
Pros
Friendly environment and flexible hours
Cons
na
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Overall rating

3.8
Based on 730 reviews
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Ratings by category

3.6Work/Life Balance
3.5Salary/Benefits
3.3Job Security/Advancement
3.3Management
3.6Culture