customer support engineer (Current Employee) – Randburg, Gauteng – 14 August 2017
On a typical day for example 6am -2pm shift. Get to work early ofcourse log in and take over from the last person who was on duty,with the guidance of the handover which every team recieves depending on the workload.I have learned the important of how you conduct yourself espicially when dealing with critical clients.Mangement plays a huge role in our daily activities,they assist us with anything we might have problems with,they have more experince and are more knowledgeable of the environment. The hardest part of the job is when it gets busy and the teams is doing their best not to breach calls, especially if we are short staffed. The best day has to be pay day but the other part has to be completing your daily activities this could include updating calls and resolving important issues.
Cabling Technician and electrician (Former Employee) – Fourways, Gauteng – 9 November 2019
I would like to work again at Dimensions Data and they need to cancel all contacts because they don't do job properly .Working at DD i have experienced lot of things you are taught to communicate with clients and there is a open door policy when you have a problem or an advice you're welcome