Dixons Carphone
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Dixons Carphone Employee Reviews

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Ireland123 reviews
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3.0
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Salary is poor. Very few benefits no health insurance no dental cover. Feels like uk staff get all the benefits. Progression is all about favouritism and who you’re in with. No transparency in Irish stores. Preference given to curry’s staff
Pros
People and friendships
Cons
High expectations with little regard for getting pay right
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2.0
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You have to be favourite to get hours in this job. Management isn’t great will stick together! Had a few issues and had no one to turn to. Have to have thick skin working here
Pros
Commission
Cons
Very low hours to share around and you have to be the managers favourite to get the hours
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2.0
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Contracts are horribly low hours, who can live on an 8 hour contract. Depending on store there is favourites and they'll always get the hours. Picked on for not wearing wet shoes back after my lunch. But favourite staff members get to wear white runners all the time. Targets unrealistic in small towns. Very boring monotonous job.
Pros
Nonw
Cons
Monthly pay. Low contract hours commission 3 months behind
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1.0
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dealing with customers was fine but most of the colleagues were horrible to work with there was bullying in the job most of the time and the managers hadn't a clue what they were doing
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4.0
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Lack of proper leadership there and was not happy with there charging room and toilets conditions but I learnt alot tho I had to find out mostly for myself. Coz there is no proper channel to train n integrate a preson
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4.0
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the team thrive to have the highest quality of workforce. fast working environment. Team work all round.
top level of training provided with advancement throughout all departments of the business.
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4.0
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Was there for work experience for 2 weeks, in 2013 in December for Tralee Community College as part of a module, and i really enjoyed working there, as i got along with all the colleagues that workes there and helped me along the way and made me feel comfortable and confident in going there everyday, and i would reccomend anyone to work there.
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1.0
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Very poorly paid with massive targets make the company plenty of money with out very little to no benefits very badly managed management think there above god and there is plenty of favourites who get all best shifts etc you have to ask permission to use the toilet
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3.0
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As part of a team, a sales consultant always needs to deliver good customer service, be patient and helpful. The internal system is old, we don't have the autonomy to solve clients problems as we depend on another sales portal.
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1.0
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Dont work worked for there for two years treated awful by the staff, d
there is always problems with pay and never pay over time , constant turn over
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5.0
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Currys pc world is a really good place to work, the staff are nice and helpful, every customer in need was always looked at to suit their needs for their satisfactory
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1.0
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I applied here because I liked working with technology and liked working with people. However, I quickly came to find that the job from day one is forcing you to hit targets and and is not what you would expect. You are forced to be a robot and sell sell sell. If you miss ONE thing out of a plethora of products you need to sell, the manager gives out to you. The acting manager at the time disclosed they wish they were just a sales consultant as they lived to sell - this was obvious in how they carried out their managerial position covering for a manager. Essentially they didn't really care about me - I was basically just a number that had to sell. Nothing more.

You need to reach a certain amount of sales every month across different areas - failure to meet any of these, and the manager shouts at you, making you feel worthless. These targets (KPIs) also contribute to your commission earned (which by the way is paid 3 months after). Here's how commission works in this stingy company:


- 30% you receive automatically

- The 70% is split up into different channels you need to hit, ranging from contracts to broadband sales


This 70% is almost impossible to get. Doesn't matter if the store is dead or customers don't want to buy the product - you don't hit this you don't get the commission - it all goes into the companies pockets.


The atmosphere can get very intense and heated. When it gets busy, higher ups can't help you very much - and when you do make any sort of mistake, you get scolded to the point where you feel almost useless - not to mention that any mistake you make
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5.0
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Excellent company to work for nice mangers great work environment and one of the best experiences and the people are nice and been recognized for your work
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5.0
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Carphone Warehouse is an amazing Job to start off in if you are in collage end of school year etc
Helps you to understand technology alot better and makes you understand how to cope with face to face customer services
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4.0
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Be honest with customers.
Be ready for competion

Be open for over time.

Great discount when working for the provider

Commsion is hard to work too but once you get the in and outs of different networks
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1.0
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What can I say except stay clear of this place, firstly the management, the manager himself is nothing but a bully and his management team are far from qualified to run a store. If you are not part of their click forget about it as favouritism is rife. Expect to be called in on your day off with the promise of a paid day off in return that you will never see. Wages are a joke and constantly wrong and their so called bonus system well it’s easier to find hens teeth than get a bonus
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1.0
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Never paid correctly mangers bullies and treat ever one like dogs. hi rd and fire I was there for few years and the turn over of staff is mental. I wouldn't recommend anyone to work here
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1.0
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Definitely not suitable as a long term job. Pay isn't great for the amount of responsibility that is expected of you.
Discount is not great either, 10% is all you get. They do not want to give any more than they have to. Would not recommend it.
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2.0
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Colleagues are not friendly. I regret working there. Training were not given very well. They want you to do it by yourself. They got angry when you asked for help for something you don’t know.
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4.0
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A good business, with exceptional staff, but undone by constantly changing managers and promoting staff who are not able to deal with staff and customers
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1.0
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Little reward for ever increasing workloads but a great place to learn what practices should be avoided, many have learnt valuable lessons unintentionally by management. I have developed many professional connections from my time within the company but would advise established professionals to avoid, but Carphone is an ideal student job with a high staff turn over perfect for weekend work. Many roles are occupied by unsuitable candidates.
Cons
Long shifts often without breaks
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