Dixons Carphone
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Dixons Carphone Employee Review

Fun and exciting

5.0
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
19 June 2013
Such a brilliant company to work for. Great staff, can honestly say I love my job there. Never a day I dread going to work.
Ratings by category
5.0Work/Life Balance
4.0Salary/Benefits
5.0Job security/advancement
5.0Management
5.0Culture
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2.0
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27 September 2020
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Sales Consultant (Former Employee) - Navan, County Meath
You have to be favourite to get hours in this job. Management isn’t great will stick together! Had a few issues and had no one to turn to. Have to have thick skin working here
Pros
Commission
Cons
Very low hours to share around and you have to be the managers favourite to get the hours
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1.0
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7 January 2020
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Sales Consultant (Former Employee) - Ireland
I applied here because I liked working with technology and liked working with people. However, I quickly came to find that the job from day one is forcing you to hit targets and and is not what you would expect. You are forced to be a robot and sell sell sell. If you miss ONE thing out of a plethora of products you need to sell, the manager gives out to you. The acting manager at the time disclosed they wish they were just a sales consultant as they lived to sell - this was obvious in how they carried out their managerial position covering for a manager. Essentially they didn't really care about me - I was basically just a number that had to sell. Nothing more. You need to reach a certain amount of sales every month across different areas - failure to meet any of these, and the manager shouts at you, making you feel worthless. These targets (KPIs) also contribute to your commission earned (which by the way is paid 3 months after). Here's how commission works in this stingy company: - 30% you receive automatically - The 70% is split up into different channels you need to hit, ranging from contracts to broadband sales This 70% is almost impossible to get. Doesn't matter if the store is dead or customers don't want to buy the product - you don't hit this you don't get the commission - it all goes into the companies pockets. The atmosphere can get very intense and heated. When it gets busy, higher ups can't help you very much - and when you do make any sort of mistake, you get scolded to the point where you feel almost useless - not to mention that any mistake you make - more...
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1.0
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15 February 2020
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Sales Assistant (Former Employee) - Cork
Very poorly paid with massive targets make the company plenty of money with out very little to no benefits very badly managed management think there above god and there is plenty of favourites who get all best shifts etc you have to ask permission to use the toilet
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