Eddie Rockets Employee Reviews for Server
Review this companyJob Title
Server41 reviews
Location
Ireland41 reviews
Sort by
Found 41 reviews matching the searchSee all 96 reviews
Great people, poor pay, sometimes crazy customers
Waitress (Former Employee) - Dublin Parnell street - 15 March 2022
Indeed featured review
The most useful review selected by IndeedI loved the people here ie supervisors, chefs, waitrons. The staff are so friendly,m and supervisors understanding for the majority! Cons: poor pay-minimum wage which can be disheartening considering the long hours and sometimes onerous customer requests.
Was this review helpful?
Difficult and draining work
Waiter (Former Employee) - Newbridge, County Kildare - 18 May 2022
In my time working in Eddie's there were many shifts I worked where the company was completely understaffed, making it stressful and draining for me and others to work in on that particular day. The training provided is not good either in Eddie Rockets. I felt as thought I learned far more from the lovely supervisors I was working with, as opposed to any manager who trained me in.
Pros
Amazing kind staff
Cons
Weak management, bad delivery service (which meant dealing with lots of complaints)
Was this review helpful?
Minimum Wage. Rude Manager. The only good thing being the waiters who are generally college students and are quite chill
Waitress (Former Employee) - Dundrum, County Dublin - 27 April 2022
Got into this job quite easy as they had lost many staff due to the manger being an absolute d*** The supervisor in my store is so nice and understanding but the manager just makes it an overall bad experience. When the manger isn't on shift it's a completely different atmosphere. There's no arguments and it's not tense. The job is fine. You make drinks, serve customers, take payments, etc. Not very hard but if anything you need to mentally prepare yourself for the rude management rather than the customers.
Was this review helpful?
The wage is a joke for the work load.
Waiter (Former Employee) - Stillorgan, County Dublin - 2 March 2022
Avoid at all costs. Colleagues are the only thing great about the company. I worked here for a year and since I left I’ve found happiness again. Don’t waste your mental health on this place and it’s management.
Was this review helpful?
This wasn't a bad job but management is rude,disrespectful I'd stay clear nice til ur der a long time
Waitress/Supervisor (Former Employee) - Carlow, County Carlow - 13 January 2022
Bu ur hard work is not respected, work 2 groundOverall the staff are great, friendly, great clean diner but as for management I wudn recommend dis job
Pros
The customers and being busy
Cons
Long hours disrespectful tiring
Was this review helpful?
Fun work place
Waiter (Current Employee) - Dublin, County Dublin - 27 September 2021
Good work place and good atmosphere. All the staff work in a team to get every task done. It is a great place to learn new skills for in the future
Pros
Free lunch
Cons
None
Was this review helpful?
Fun workplace
Waitress (Current Employee) - Walkinstown, County Dublin - 27 September 2021
I work with Eddie rockets a few weeks now and the people are just amazing the people I work with are great kind and very hard working I have made some great friends working here with the staff and customers.
Was this review helpful?
Really nice atmosphere and fun workplace
Waitress (Current Employee) - Dublin, County Dublin - 23 September 2021
Eddie rockets is such a nice place to work for, everyone is lovely always a good atmosphere even when it’s busy, tips can be very good as well. As soon as you walk in the door it’s like you’ve worked there for years.
Pros
Free lunches and a friendly workplace
Cons
Long hours
Was this review helpful?
Fast paced and motivating workplace
Waitress (Current Employee) - Omni Park, County Dublin - 2 September 2021
Good place to work. The staff are friendly and helpful. Schedules are flexible and hours are good. It’s a fast paced and collaborative environment which makes the hours go by faster.
Pros
Flexible schedule and discounted lunch
Was this review helpful?
Nice environment but also competitive and risky
Waitress (Current Employee) - Dublin, County Dublin - 2 September 2021
The atmosphere is good, most colleagues are friendly and helpful. This is very important because it helps us to overcome the most stresful moments and to give good service to our customers. However, there are some people who want to show up and don't work in a team. That is a bit uncomfortable. Moreover, being a waitress is risky in pandemic times and more security measures should be taken to protect employees during this period.
Pros
Friendly environment and lunch price
Cons
Long hours and few breaks
Was this review helpful?
Jobs at Eddie Rockets
Server positionsProductive and fun workplace
Waitress (Current Employee) - Omni Park, County Dublin - 2 September 2021
Good place to work. The staff are friendly and helpful. It is a fast paced environment but it makes the day go by quicker. Schedules are flexible and hours are good.
Pros
Flexible schedule
Was this review helpful?
Fun fun fun
Waiter (Current Employee) - City Centre Dublin, County Dublin - 2 September 2021
Absolutely amazing place to work. Great atmosphere and great people to work with and for. Will work around college hours and exams. Very flexible working hours and delicious food.
Pros
Staff meals
Cons
None
Was this review helpful?
Productive but not so fun workplace
Waiter (Former Employee) - Liffey Valley Shopping Centre, County Dublin - 21 April 2021
Working in Eddie rockets is very fast paced. You have to be prepared to deal with all sorts of people and can very rarely ask a co worker for help with something.
Pros
Free Lunch
Cons
Terrible management
Was this review helpful?
Fun place to work, good experience, productive.
Waitressing (Former Employee) - Dublin - 6 August 2020
I enjoyed my time working at Eddie rockets. I feel like it improved my communication skills a lot, as I was dealing with people all the time. It’s a really fun place to work, staff were lovely, very welcoming and bubbly. I felt like the money was very good, I got paid even though I was just there on work experience. I would definitely take a job like this up as a part time job because now I really love waitressing and dealing with people, I feel like I’m very good at it now. I would definitely recommend working at Eddie rockets to someone else, yes.
Pros
Free food
Cons
None
Was this review helpful?
stressful but fun work
Waitress (Former Employee) - Celbridge, County Kildare - 24 March 2020
times could be stressful and you have a lot of responsibility. some times you are asked to look after tasks that were not in your job description but all together a good place to work ( would advise it to be for part time rather then full time work)
Was this review helpful?
Extremely friendly working Environment
Waiter (Former Employee) - Newbridge, County Kildare - 22 March 2020
Having worked in the Newbridge branch for just over 3 months, I not only learned plenty of skills such as customer service skills and food safety skills, but also learned to work in a productive and fast-paced environment with the help of the extremely friendly staff members all of whom taught me what it is to be a great waiter. I would go back in a heartbeat :)
Was this review helpful?
fast paced
Working day and night-time, antisocial hours, night shift weren't paid on any higher rate. The staff is very nice and easy to get on with, the management isn't that good though
Was this review helpful?
Busy working days
WAITRESS (Current Employee) - Drogheda, County Louth - 9 January 2020
Atypical day at work would be stressful as things needed to be done as fast as possible to ensure customer satisfaction. There were flexible working hours and did not have to ask for time off in a lot of advance.The toughest part of the job was negative workplace culture on busy days.
Was this review helpful?
Fun workplace
Very good work environment, extremely good staff and great management. The only down side is its so busy that when new staff are being trained things tend to build up and customer satisfaction dwindles.
Was this review helpful?
It was a challenging yet rewarding working environment
Waiter (Former Employee) - Dundrum, County Dublin - 24 September 2019
I would review Eddie Rockets, Dundrum as a good experience overall. It is a very accessible job for somebody starting with no experience. You know your hours in good time, you are paid correctly and on time. It is an organised job, perfect for somebody in university as they are flexible with the hours.
Was this review helpful?
Hard work, Zero benefit
I worked for nearly 2 years for Eddie Rockets, initially was very good, very enjoyable, friendly staff and overall good fun.
However as time passed I realised the staff of Eddie Rockets are practically slave labour to the management, Managers from Head Office knew nothing nor cared about their employees and had absolutely zero understanding of how a shift would effectively operate in their restaurants.
Personally I believe Eddie Rockets to be a "Spare every expense possible" sort of company, where they would have a shift undertaken with as little money spent as possible. This resulted in constant shortage of staff with only one waiter and supervisor closing the shop on a typical night no matter how busy it got, also leaving them to clean the entire shop with only two people on a closing shift
Being promoted to supervisor was like punishment because they were undertaking the same work as before but with much more responsibility and about four times the level of stress, the only benefit being a slightly higher pay rise. I once had a colleague in my store promoted to supervisor and after a few weeks they started smoking full time. At least once every fortnight the roster would be given to the staff with a closing shift one night and then an opening shift the very next day.
No security was provided at any time with the exception of nights with a concert or something similar near by, unfortunately the food attracts many undesirable customers adding more problems for the employees who are already being overworked on a normal night.
After working there for nearly two -
Pros
Waiter Experience. Lively atmosphere
Cons
Long shifts, Extremely varied rosters, Undesirable customers
Was this review helpful?
Want to know more about working here?
Ask a question about working or interviewing at Eddie Rockets. Our community is ready to answer.Ask a QuestionOverall rating
5
39
4
27
3
13
2
11
1
6
Ratings by category
3.6 out of 5 stars for Work/Life Balance
3.3 out of 5 stars for Salary/Benefits
3.5 out of 5 stars for Job security/advancement
3.7 out of 5 stars for Management
3.8 out of 5 stars for Culture
Questions about Eddie Rockets
- How are the working hours at Eddie Rockets?6 people answered
- How often do pay and performance reviews occur at Eddie Rockets?5 people answered
- What is the Eddie Rockets employee discount?5 people answered
- What benefits does Eddie Rockets offer?4 people answered
- What is the dress code at Eddie Rockets?3 people answered
- What would you suggest Eddie Rockets management do to prevent others from leaving?3 people answered
- Why would you want to work at Eddie Rockets?2 people answered
- Was your hard work acknowledged at Eddie Rockets?2 people answered
- What was the most challenging part of your role at Eddie Rockets?2 people answered
- How has Eddie Rockets responded to the COVID-19 outbreak?2 people answered