Eddie Rockets Management reviews
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fast paced
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The most useful review selected by IndeedWorking day and night-time, antisocial hours, night shift weren't paid on any higher rate. The staff is very nice and easy to get on with, the management isn't that good though
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Productive but not so fun workplace
Waiter (Former Employee) - Liffey Valley Shopping Centre, County Dublin - 21 April 2021
Working in Eddie rockets is very fast paced. You have to be prepared to deal with all sorts of people and can very rarely ask a co worker for help with something.
Pros
Free Lunch
Cons
Terrible management
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Bad
Chef (Former Employee) - Mullingar, County Westmeath - 25 June 2020
Terrible owner , wages never given on time tries to find every excuse to dock wages,good staff treated like dirt and you are just a number have to pay for food no extra pay on a Sunday ,cash in hand won't put it through a bank every few weeks someone leaves,owner has no clue how to run a restaurant blames staff for everything 4 managers in 3 years.owner brings in own products if he can't afford an order
Pros
None
Cons
Terrible ownership, bad products, no extra Sunday pay, minimum wage for a extremely fast paced job
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Pathetic experience
Chef Assistant (Former Employee) - Dublin - 6 February 2020
Pathetic management. Absolute shambles. The management is extremely biased , rigid and dominated by politics. I received 0 training whatsoever fornkost of the processes. I learned half of the tasks by myself and was expected to handle the kitchen. Head chef had no accountability whatsoever. Just because he worked for more than a year he acted like the manager . Pathetic.
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I enjoy working in Eddie rockets
Supervisor (Former Employee) - Dublin - 26 January 2020
Nice people's, nice management, payment is great was a pleasure to work with them, Its a busy place, the big boss always been polite to everyone frome kp to managers đź‘Ť
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Productive and fun workplace
Kitchen Porter (Former Employee) - Naas, County Kildare - 30 October 2019
Great people to work for and with, discounted lunches,balcony smoking area has a great view .can be up and down in there but you will always get your hours.
Pros
Combo lunches for 2.50, good management
Cons
Not enough hours if your not in college
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Fun workplace
Very good work environment, extremely good staff and great management. The only down side is its so busy that when new staff are being trained things tend to build up and customer satisfaction dwindles.
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Empresa dinâmica
Kitchen Porter (Former Employee) - Dublin - 30 September 2019
Uma empresa dinâmica, embora tenha uma rotina intensa de trabalho, promove um ambiente agradável aos funcionários e clientes.
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Hard work, Zero benefit
I worked for nearly 2 years for Eddie Rockets, initially was very good, very enjoyable, friendly staff and overall good fun.
However as time passed I realised the staff of Eddie Rockets are practically slave labour to the management, Managers from Head Office knew nothing nor cared about their employees and had absolutely zero understanding of how a shift would effectively operate in their restaurants.
Personally I believe Eddie Rockets to be a "Spare every expense possible" sort of company, where they would have a shift undertaken with as little money spent as possible. This resulted in constant shortage of staff with only one waiter and supervisor closing the shop on a typical night no matter how busy it got, also leaving them to clean the entire shop with only two people on a closing shift
Being promoted to supervisor was like punishment because they were undertaking the same work as before but with much more responsibility and about four times the level of stress, the only benefit being a slightly higher pay rise. I once had a colleague in my store promoted to supervisor and after a few weeks they started smoking full time. At least once every fortnight the roster would be given to the staff with a closing shift one night and then an opening shift the very next day.
No security was provided at any time with the exception of nights with a concert or something similar near by, unfortunately the food attracts many undesirable customers adding more problems for the employees who are already being overworked on a normal night.
After working there for nearly two -Â
Pros
Waiter Experience. Lively atmosphere
Cons
Long shifts, Extremely varied rosters, Undesirable customers
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Jobs at Eddie Rockets
Friendly
Waitress (Former Employee) - Swords, County Dublin - 22 February 2019
working here I made some great friends, their management is flexible enough if time off is required and they try their best to look after their staff.
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growing fast fun workplace
Shop Manager (Former Employee) - Dublin - 25 October 2018
good place to work in. Having fun with coworkers. Management very helpful, always ready to give advice.
The hardest time (the busiest) was always when kids were off from school especially all bank holidays, mid terms, and Christmas break :)
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Lively and exciting workplace
Waiter (Current Employee) - Port Laoise, County Laois - 29 August 2018
The average shift in Eddie's lasts between 6 and 8 hours, with 2-3 weekly. The management are very helpful and flexible, the work is a team-based approach and it is a democratic environment for all staff, as communication comes from the top-down and the bottom-up.
Pros
Free lunches
Cons
None
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proactive place
Cashier/Sales Assistant (Current Employee) - dublin - 13 June 2018
It was all right to work apart from management . Especially , supervisors and managers hard to deal . It is easy to be a supervisor or manager , sometimes 1 month experience is enough for the company.
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Fun place to work due to other staff members
Waitress (Former Employee) - Omni Park, County Dublin - 22 February 2018
While being a fun place to work, it is not worth the amount of stress due to understaffing and lack of knowledge.While being enjoyable and a very staff friendly shop the customer service is lacking in many staff members due to lack of English.
Pros
lunches for 2 euro
Cons
lack of training and supervison
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Good experience bad management
Chef, Prep Chef, KP (Former Employee) - Naas, County Kildare - 20 February 2018
Very good place to work for a while. Management started to get very bad after a year I was there, boss cutting hours , putting less people for closing entire restaurant and complaining why did it took so long the next day, very good experience to learn about fast food kitchen preping and cleaning, bad supervisors
Pros
Free lunch, brakes
Cons
Bad supervisors, lack of professionalism, blaming one person for the others faults, cutting hours to save money when earning thousands
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Daily Routine
HR Manager Assistant (Current Employee) - Dublin - 1 March 2017
Issuing contracts, ensuring that all documentations for new starters and other employees are in place and supporting manager with everyday tasks. Answering phone and managing the emails, . Overall Eddie Rockets provide safe work environment for employees and management team are welcoming and friendly people.
Pros
Vouchers
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Lively environment with excellent staff that were all like family.
Waitress (Former Employee) - Mullingar, County Westmeath - 16 February 2017
A typical day at work would go quickly due to the popularity of the business and the constant flow of customers. There was always something to do and I enjoyed doing it for the most part. I learned valuable customer service skills that I will have for the rest of my life. Management were very fair and understanding to the best of their ability. The culture of the workplace was very family-orientated. Despite none of the staff being related, we all got on very well! The hardest part of the job was the long hours - especially the night shifts. It was also difficult only having a half hour lunch break even when working long shifts. €4 was also taken from our wages for every lunce break we had i.e €20 deducted for a 5 day week where you had lunch every day. The most enjoyable part of the job was seeing the smile on customers' faces when they were treated so well by all the staff in the restaurant.
Pros
Staff members
Cons
Long hours
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Productive and fun workplace
A typical day in Eddie Rockets it is a busy day. I have learned how to balance fast and quality, showing a good customer service, always smiling even in a busy day. The management and co-workers are very team worker, helping each other when is needed. The hardest part is the cleaning duties and the most enjoyable is the relation and atmosphere between the co-workers
Pros
Free lunches and tips
Cons
Cleaning duties
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productive and fun workplace
SUPERVISOR (Current Employee) - Carlow Town, County Carlow - 21 August 2016
Eddie Rockets is a very good place to start your carer. It made me confident. It is a fun place to work as the staff are all friendly and easy to get a long with.
I started as a waitress but I eventually got promoted to supervisor which gave me more responsibilities. I learned to manage the staff and able to balance my private life and work life.
The management is quite good we all get along. The manager can be quite strict but at the end of the day it's her job. She is a fair manager.
Pros
Free lunch
Cons
Long hours
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