Eishtec
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Eishtec Employee Reviews

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Ireland118 reviews
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2.0
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Mentally exhausting
Fast paced environment. Pretty much no structure to the job. All they want is people sitting in chairs taking calls. Unrealistic targets to hit. Next to no chance of progression unless you are part of the 'click'. Very difficult to get holidays. Fast turn around of employees which is not surprising. No chance of any pay rises. Only good side is the wages are on time every 2 weeks.
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1.0
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Not tuff
Easy place two work was good at it but took to many days out because of personal reason then they sacked me would do it again for more money and I was good at it
Pros
Non
Cons
Team leaders there for them self
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1.0
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This place is a scam
Scam company. When I started we were promised we'd never work weekends. That was a lie. Then we were told we'd only work one Saturday out of three. Lie again. Then we were promised we wouldn't work Sundays. Lie. It gets worse. They told us to sign up for preferential shift so you can remain only 8 am to 4:30 five days a week. That was a scam. Turns out it's actually 12 to 9 pm. Don't work here if you consider yourself mentally healthy
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1.0
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No appreciation for long term staff
After many years of dedication to this company,working ridiculous shift rotations for a pay less then a new comer to tec I was finally given an opportunity to work hours that suited me, my life & offered a higher wage. I have now left this company because they decided "actually no go back to the bottom & no your not getting that higher wage as promised" If you value yourself,your mental health & self esteem I would highly recommend to avoid this workplace now going under a different name. They have a HUGE turn over of staff & it's very clear why!
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1.0
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Disgraceful
If there was a Zero star option I would have picked it. Pay is awful, "team leaders" are awful and don't give support or help. Training does not prepare for the job WHATSOEVER. Treated very disrespectfully from managers. anybody thinking of working here stay clear, the rumours are very true, this place will make you suicidal. Money isn't worth the hardship from them.
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2.0
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Eishtec
Very bad company to work for , management care more about their clicks and nights out than supporting or helping agents , confidentiality is out the window as management talk about everyone
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1.0
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Technical Support
Not a good place to work. Simple as. Set you stats and if not reached get sent to meetings with managers, sales is all they care about. Casual dress wear, minimum wage - listen to customers giving out all day
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1.0
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Horrible
I've worked in eishtec twice both service and technical support its the most stressful job I've ever experienced I have been reduced to tears I've gone home in tears not only because of the types of phone calls I received on a daily basis people screaming and shouting at you about things that are completely beyond your control some of the staff are okay alot of the staff are up on a hierarchy horse and think because they have shire status than you they can speak to you like your stupid I ended up leaving as I had an anxiety attack on the live floor and only 1 person actually asked was I okay a normal staff member not higher than me stay clear of this place it's horrible
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1.0
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Horrible
Only marginally better than unemployment. Pointless training, long hours and hard work. Management is basically useless. Avoid at all costs. Incredibly negative atmosphere, you’re basically not allowed be sick, and it is very difficult get time off
Pros
None
Cons
It’ll make you depressed
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1.0
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Not an enjoyable job
The job is constant abuse on calls and way to draining and effective on mental health. Its almost impossible to get a day off or book holidays. After a couple weeks work you start to realise the effevts the job has on your health
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3.0
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Great people , stressful environment
Working with some great people , group activities outside of work we’re great. Campaign I was on was relatively fine however more training would be needed as you have to work your way around the systems yourself, high volume of calls at periods however stats still don’t change which is not fair at all , they could do with increasing the wage rate for the amount of work you do, no incentive for growth
within the company which really isn’t fair.
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3.0
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Workplace was a very fast paced environment with little breaks.
I don't believe I was suited to it but the work environment can be a bit too much. There is a lot to learn and you have to try remember it all and apply it in a very stressful fast paced environment with short breaks. Also, I only got 10-12 minutes of a personal break and going to the bathroom counted as a personal break, so I had to sacrifice my basic needs as a human in order not to get in trouble.
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5.0
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Good Job
Before I started, I heard a lot of bad things from friends who had previously worked there, but I can't seem to find anything wrong with working with Eishtec. You have to be thick skinned, because some of the callers are very rude and obnoxious, but once you have a way with people you will be ok. The managers are very understanding and care for you, which is what I really like. You are off every 3rd weekend, which is great! You get commission pay on top of your salary. The other employees are very interactive and they do their best to help one another. Your working pattern changes every week, you could be doing a early morning shift 8am till 4:30pm, late morning 10:30am till 19:00pm or a afternoon shift 12:30pm till 9:00pm but this can sometimes change. You can work overtime if you wish, and you can swap shifts with your colleagues. Eishtec provide their staff with fresh fruit in the canteen and the canteen staff are very lovely people.
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1.0
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Stay clear of this place.
Absolutely hated working here, really negative work environment and management simple don't care at all about well being of anybody on the floor. The job did get stressful at times and didn't really pay much.

Training is a complete joke and utter lies. Only positive thing here was the work colleagues i started with. Place really needs a change in management fast.
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1.0
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Dont Recommend To Anyone!
The best part of the job is the two weeks training in the classroom and meeting new people. Then when you actually start taking calls it's horrible. Mentally draining, you really need to be thick skinned! Nearly every phone call you get is just problems and at the start you don't really have a clue what your doing it gets very stressful. And if you leave before six months is up they take money from your last wage to cover the training fees (this is in your contract at the start) but just to be aware of it.
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2.0
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Ok
Poor pay, not a good job for your health. A lot of people just ignorant on the phone to you I think to stay in the job I’d have to be paid at least 13 euro an hour
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5.0
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Reference
Great place to work. Friendly staff. Lovely canteen and workspace. Great locker rooms for changing post and pre work. Great drive to perform nice off campus exercises
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Don't do it
Worst environmental ever to work in.
Statistics based job but if you are off them statistics even by the tiniest amounts the actual mental abuse you suffer is unbearable. Also, the more you do for them the worse off you are for it. I used to jump up and help if the needed over time or any extra work done, worked my noodle off to try and make me my way up in the company but I was just abused by upper management. Mainly one person in there making life miserable for everyone but nothing is done with him for it. if you value your mental health then stay away.
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1.0
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Diverting staff; dire, directionless management structure
Excellent potential staff intake, who after quite good initial training, quickly become disaffected. This is mainly due to Eishtec "management" merely acting as pawns to its client companies with no control over goals, strategy & day-to-day targets. This is manifested in an appauling lack of clarity (or duplicity) in the way sales are recorded and commission subsequently rewarded. High staff turnover results. At best it is a good job for a Student income supplement; never a career.
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3.0
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Eishtec
this place is fast paced, no doubt about that, you are dealing with the UK public. you will be expected to work all bank holidays, thats just the way it is. The work is very hard, call after call, but if you are thick skinned and do not let things get you down then give it a try, what have you got to loose. The wages are not great but its enough to keep the wolf from the door.
Pros
Free parking
Cons
long hours, shift work, hard graft
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5.0
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Great place to work.
I ve been here for a year, really love it everyday. everyday is different as you speak to many different customers everyday. If you do well theres a chance to get promotions too.
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