Call centre work with great benefits, not much career advancement
Written by In-Game Customer Service Representative (Former Employee) from Parkmore, County Galway on 6 February 2019
I worked at EA Galway from 2012 to 2013 supporting an online game. Once the game (Star Wars: The Old Republic) was established, many agents were moved to support other games.
I would compare the work to that of a call center; answering queries about account information, technical or in-game issues. It was a fine job and paid the bills. In the early - more...