Electronic Arts
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Electronic Arts Employee Review

Great Culture, Dysfunctional Organisation

4.0
Job Work/Life Balance
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Job Culture
29 July 2019
The best part about working for Electronic Arts was that every day presented something new, interesting and usually challenging - boredom was rarely an issue! The organisational culture was something to treasure; open and unheirarchical, a junior analyst could chat with a senior director and it wouldn't be uncommon. Unfortunately, where I felt a little let down was in the organisational structure of the Customer Service Organisation, or more specifically the lack thereof.

It wasn't that there wasn't a clear OrgChart or division you could look up, the problem was that there was a dramatic organisational restructure every year, or every time a member of the leadership team departed or was hired. WWCE (the customer service org) suffered greatly from this, as tenured teams were often axed wholesale to make way for the new organisational flavour of the month, and those teams lucky enough to survive the sweeping changes with their headcount intact often found themselves reporting into entirely unfamiliar department heads who understood little if anything about the team's raison d'etre.
Ratings by category
3.0
Work/Life Balance
5.0
Salary/Benefits
2.0
Job Security/Advancement
2.0
Management
5.0
Culture
Pros
Great perks, free games, free ice cream, good time off, good salary
Cons
Long hours during launch season, varying management standards
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Game Specialist (Former Employee) - Galway
Amazing workplace culture. Inclusive, collaborative and supportive. If you have your priorities right you can make a great career there. Unfortunately, sometimes the place was very much underappreciated by the employees, usually the ones who never worked in another place before.
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2.0
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Fraud (Former Employee) - Galway
If you are the type to tell tales, run to management, suck up and be a “yes” person, then you’re likely what they are looking for if you’re opinion isn’t the one they gave you, then you’re not in the yes club and you’re going nowhere
Pros
Salary and benefits are decent, especially if you’re a language adviser. If your local, forget it
Cons
No concept of work/life balance. Work ethic and experience is irrelevant
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5.0
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Consultor de Jogos (Former Employee) - galway
aprendi muito fiz amigos e fopi muito divertido recomendo
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Overall rating
3.8
Based on 522 reviews
5
167
4
200
3
88
2
41
1
26
Ratings by category
3.8
Work/Life Balance
3.5
Salary/Benefits
3.0
Job Security/Advancement
3.4
Management
3.9
Culture
Electronic Arts Reviews by Location