Fexco
Get weekly updates, new jobs, and reviews

Fexco Employee Reviews

Job Title
All
Location
Ireland19 reviews
Found 19 reviews matching the search
See all 23 reviews
5.0
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
FRIENDLY ATMOSPHERE , Management courteous, opportunity to upskill with online courses, most employees friendly and respectful . Always a pleasure to start a new day. Social events for staff.
Pros
Management respectful and courteous.
Was this review helpful?
5.0
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
A typical day's work included reaching your goals by each break. Managing your goals and helping others around you when it is needed. It is a team effort no matter what tier you are working. I think sometimes my supervisors only some of them when they moved up the ladder power got too much for them. Internal relations is so important, it makes for a much more productive work place.
Was this review helpful?
5.0
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
A lot of feedback so you always know where you stand. great training in place. Very busy atmosphere so time flies! Hours are social and atmosphere is very friendly.
Was this review helpful?
3.0
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
Involved dealing with difficult customers. The management weren't great. Job security also wast great as many of us were made redundant. The workplace was fast paced
Was this review helpful?
Rate your recent company
Share your experience to help others
5.0
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
I thoroughly enjoyed my time working for Fexco. Although at times it proved challenging, I learned a lot from my role and matured a lot. I'm grateful for my time there and would recommend it to any person considering at least applying to a position within the company.
Was this review helpful?
5.0
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
Fexco really look after their employees. They have initiatives in place for health, for example fruity Friday where bowls of fruit are left on the tables in the canteen, running, confidential services if your mental health is suffering or you are experiencing personal issues. The social club is great, there are summer barbecues, a main Christmas party and a department Christmas party. The management will help with any issues you have and there are plenty of opportunities for career progression. There are seminars for Budgeting money, improving your IT skills etc. Would recommend to anyone
Was this review helpful?
2.0
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
Other staff were very helpful but work environment was highly stressful, canteen was very pleasant with tea and coffee provided on a daily basis by the management
Was this review helpful?
5.0
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
Working for Fexco was helpful as i gained experince in the Insulation business. Having worked in Fexco i have gained essential experience for being an insulation specialist..
Was this review helpful?
4.0
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
Good place overall. Included flexitime and bonus. They pay quite well. And your colleges are friendly. Overall I enjoyed my time there. Located in the lovely kerry town of kilorglin. The work is very interesting and challenging
Was this review helpful?
4.0
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
The company was in a convenient location and had a lot of people my age(19) who I knew well. My manager was nice and the older people working there were friendly. I was paid a fair amount and got steady hours.
Was this review helpful?
4.0
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
Some departments are great and some disastrous. Loads of time pressure again dependibg where you are. Different pay,depending on dept. Management again depending in which dept. Overall good place to work but could be much better
Pros
free bread and jam and coffee
Cons
loads of pressure in some departments
Was this review helpful?
4.0
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
Some departments are better than others , and I’m one of the lucky few in the good department . Fast pace Environment, with friendly staff . I feel like you can’t progress though which Ia the only bad thing . Great staff night staff out and a nice bonus at Christmas time . Some departments offer over time which is great .
Pros
Bonuses, free pizza etc
Cons
Can’t progress
Was this review helpful?
5.0
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
Great company to work for although some departments are more more stressful than others. Has some great people in management that are there to help if required. Can be difficult to progress if you are seen as valuable in the position you hold.
Pros
Good shifts
Cons
Hard to progress
Was this review helpful?
5.0
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
follow the rules answer the phone take a break and repeat you understand how to work alone and how to work as part of a team and hard work pays off. .
Pros
free food
Cons
location
Was this review helpful?
5.0
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
I enjoyed my time at fexco I gained experience there. I learned about time management getting my work done and handed back on time. My co workers were very helpful and were always available if I needed any help.
Pros
work was enjoyable
Cons
none
Was this review helpful?
4.0
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
My role here mostly involves administration & from time to time making outbound calls & taking inbound calls. We deal with a variety of people & I have gained a lot of knowledge as well as customer service skills & techniques. The call centre is open plan which allows for communication between my co-workers & I where necessary & we all help each other out when we can.
Was this review helpful?
4.0
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
• Dealing with customer queries and complaints • Taking financial payments as well as complying with strict data protection regulations • Having a wide knowledge of websites • Highly efficient computer skills • Being able to listen to a customer and understand a situation with minimal complications • Having the ability to follow up on certain cases e.g. customer awaiting a refund
Was this review helpful?
4.0
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
A typical day at work would reuire you would log into your phone and computer, check your emails and any work that needs to be worked on from previous days. Then when your shift starts get ready to take calls as they come in straight away into your phone. On average i would answer about 50 calls on a quiet day and up to 80 if busy. It is a customer service call center so we were dealing with all quieres the customer had, it was for an utilities company. From working here for 18 months i gained great customer service skills have become more emphathatic and also become very punctual and like to see a job done to perfection. The hardest part of the job was dealing with customers who were irate or upset but adequate training was provided. The most enjoyable part of the job was being able to help others.
Was this review helpful?
5.0
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
An amazing company to work for with a family atmosphere. Great personal learning and upskilling. Very professional and prganized company
Was this review helpful?
See more Fexco reviews
You may want to try: