Wonderful workplace with supportive colleagues and fantastic team!
I worked for Focus Ireland for 6 months in a busy and challenging role. I can honestly say it was the best company I have worked for and I only left the company due to moving abroad.
The recruitment process was efficient. Initially, I completed a written assessment with case scenarios and was quickly invited for an in-person interview. I was interviewed by three people in a competency based interview. I had good impressions throughout.
I started soon after and I was given time to orientate to the service and given as much responsibility as I was reasonably able to achieve. The staff were very supportive in my new role and throughout. I received more training in the first 6 months than I have from any other company and was accommodated for overnight training. The company offers time in lieu and expenses for travel to training and home visits.
I felt valued and very included in the company. I was listened to during team meetings and even given the opportunity to give public presentations even though I was new in my role.
The team regularly went for lunch mid-week and we celebrated birthdays and personal/professional achievements often with a little cake at tea-time. I couldn't rate Focus Ireland highly enough and if I were to return to Ireland, I would contact Focus Ireland again if they had a vacancy. I got exposure to so much and given ample opportunity to advance my career goals.
Overnight stay for training, team spirit, overnight allowance, travel expenses, ongoing opportunities, career advancement
Busy environment, challenging customers, handling conflict a regular feature