Gourmet Burger Kitchen
3.1 out of 5 stars.
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Gourmet Burger Kitchen Employee Reviews

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Location
Ireland8 reviews

Ratings by category

2.8Work-life balance

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Meh

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It's fun job great people very easy but upper management do not reward you. Management isn't the best and 0ay I'd really bad. You get sent into town to train but get shown nothing

Pros

Pay

Cons

Long hours no days off area manager is unhelpful
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Official response from Gourmet Burger Kitchen

5 April 2022
Thanks for your review. We take feedback very seriously and would welcome further feedback to ensure we are always learning and adapting to create a great place to work.Please feel free to contact me direct on jane.cartwright@boparanrestaurants.com

Micromanagement all the way

Manager was rude and abrasive and would pass remarks about my abilities in front of customers all the time, and then I'd be told to smile "because that's what customers like to see". The other staff were nice enough but constant micromanagement made life difficult which I felt came across stronger to customers.

Pros

Free Lunch

Cons

Long hours, Bad pay, bad upper management
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Poor management

not great place to work, always ask you to stay past the time your scheduled in until. Poor management and always constantly changing staff. very stressful when busy.

Cons

Long hours
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Kitchen staff and floor staff

I loved working here my manager treated me really well and I originally worked in BOH in the kitchen and I wanted to try out the front of house and my manager allowed me to do this it was a great experience. It’s a job not for the lazy or people who want a relaxed job. You are kept busy most of the day pepping food, cleaning on KP duties I felt the restaurant I worked in was like my family and friends. Some days were hard when the restaurant got so busy but the manager always made staff coffe and bought chocolates to cheer up the mood. Free food on shift was nice and soft drinks are free. I liked working here and would go back after collage
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Nice team and hard working people.

It was my first job in Dublin and I can only say THANKS a million to all staff of GBK for the chance given. The atmosphere was gorgeus and the job was fast pace. Anyway I was supported by the staff everytime even my english level was not so high at the beginning.
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It’s a chain

It’s a typical chain store. Lots of corporate stuff to put up with. Lots of needless training. Upper management micromanage the restaurants. Tips are very low because the restaurants are counter service. Food is free on shift but done on a points scales. The longer you work the more you can have. Soft drinks and coffee are free

Pros

Almost free meals and drinks. Good staff. Decent food

Cons

No work life balance. Management micromanage. No tips for management or kitchen staff
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Not all it seems

Management make promises that they don't keep. Training looks good but is full of fluff that really doesn't help in doing the job. All the staff benefits that they talk about are practically non-existent. There is an X-Mas party and maybe one staff party during the year but that's it. Progression is hard and long time waiting. Senior management have play favorites with staff. The hours are a nightmare. Staff are expected to work up to 12 hour shifts and fight for everything

Pros

Free food but it works on a scale

Cons

Micro-management and poor training
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Very nice and fun place to work

It was one of the best places I worked in, very friendly staff and management. Overall very nice place to work, everyone always having fund and trying to make the place as nice as possible, even when is really busy day they are all calm down and doing they job properly
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Overall rating

Based on 184 reviews

Ratings by category

2.8 out of 5 stars for Work/Life Balance
2.9 out of 5 stars for Salary/Benefits
2.9 out of 5 stars for Job security/advancement
2.8 out of 5 stars for Management
3.1 out of 5 stars for Culture

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