HP Employee Reviews
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The most enjoyable part of the job is seeing the delight when I deliver a piece of new functionality. The hardest part of the job is having to deliver something on a stretch goal. The workplace culture is an open door policy so anyone can talk to anyone and put an idea to senior management.
When i was working in HP thimgs were very good and the enviroment wasvery condusive to the extend that you never think you want to live. The poeple you are working with were very friendly and lovely carering to one another. It was an international company with high diversity and flexibility.
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A day in HP was a fair day work wise. Always knew in advance what was expected of you so you got on with work and management left you alone. Daily scrum meetings kept everybody in loop and any priority work was sorted out then. Highly recommend HP as a place to work
An organisation with an excellent work culture.An organisation I greatly enjoyed working for. I learned a great deal regarding procurement and supply chain management and stock control and management in a very dynamic manufacturing environment.
Limited advancement prospects.
• Answer contacts promptly and professionally • Log/Validate all contacts Call Handling Database • Resolve customer problems using the relevant tools and systems • Manage end to end all calls logged, providing regular updates to customers on call status • Invoke Escalation Procedures within defined time frames • Work to achieve individual and team goals • To comply/complete desk specific or ad-hoc request/tasks Mentor new hires. • Ensure Quality standards are adhered to in regards to both Cases & Calls. • Live documentation validation • Protect confidential and sensitive information and materials • Observe strict compliance to licensing, copyright and trademark legislation • Accomplish other duties as required • Pro-actively seek support from escalation team via. • Escalate tickets to escalation team for validation and further escalation. • Monitor ticket queues and handle tickets appropriately • Provide support to multiple desks
Great place to work, people are so nice and there's alot of out of hours team building i.e partys etc Management are very separate. Awful sense of management feeling better the the rest and do not take individual situations on board. Do not take personal matters into account and expect you to work extra with no reward. No compassion and will throw you out as they please.
Good people, Jobs easy
Terrible pay, Bad management. Over worked
Experience was very good and sometimes even fun. Work environment was mostly friendly and exiting and despite sometimes was way fast-paced you wouldn't miss any of the many parties arranged from time to time, like the pizza / cake specials, Christmas / Halloween events, and many others. Overall a fantastic stage of my life I wouldn't think twice to do it again.
Good Pension Scheme, Free lunches, Big Fun
High Pressure, Carreer Advancements Not Easy
Great Experience . Lots of roles to move or advance into . Good Benefits . Salaries are below norm for the industry. Great Culture Hardest part of the job can be bureaucracy Best part is the people