A typical day for me in the Incident Managment Centre in Hewlett Packard, included communicating with internal users and IT Engineers on a daily basis. I learned to priortise IT issues, Time Management Skills, Problem Solving Skills, Communication Skills, Customer Service Skills, Troubleshooting Skills. Support from Co-workers was excellent and teamwork was fantastic. The hardest part of the job was dealing with some impatient users. The most enjoyable part was when IT issues got resolved within service level agreements.
Clubs and Activities.