I was working for CPL in HP. it was a part-time work. 5 hours a day.
I Looking for part-time work in the evening afther 5.00 pm.
Last job was receive calls and emails.
Manage that the complain was recieved by the IT department in the right time of the service agreement of customer.
We had to work in a team, so if you left to be sure co-worker was informed.
To connect the customer with the IT department that was not always possible.