Typical day at work starts at 08:00 and ends at 17:00 includes mostly taking calls (main focus area), taking care of emails and web tickets.
Co-workers next to me and everyone in general is fun and very friendly.
As for the management part they are very bad, unorganized and lets leave it at that. (This is for Pfizer desk)
Having to sit here all day would be the hardest part, the chairs are nightmare.
Most enjoyable is the moment when you log off the phone!