A typical day for me in the Incident Managment Centre in Hewlett Packard, included communicating with internal users and IT Engineers on a daily basis. I learned to priortise IT issues, Time Management Skills, Problem Solving Skills, Communication Skills, Customer Service Skills, Troubleshooting Skills. Support from Co-workers was excellent and teamwork was fantastic. The hardest part of the job was dealing with some impatient users. The most enjoyable part was when IT issues got resolved within service level agreements.
Clubs and Activities.
A day in HP was a fair day work wise. Always knew in advance what was expected of you so you got on with work and management left you alone. Daily scrum meetings kept everybody in loop and any priority work was sorted out then. Highly recommend HP as a place to work