Good place to work if you dont get stressed easily
Unrealistic targets compared to workload, manpower and time of year.
Arrogant and idiotic customer service (treats front line staff like idiots). Rewards aggressive and ignorant customers with free products and services while blaming staff who are just doing their job and following consumer rights and warrenty guidelines.
Thrash your bike, leave - more... outside all winter, can't use gears or got one puncture in 3 months just call customer service they'll give you a new bike.
This kills staff confidence and moral. It results in staff constantly on edge, doubting themselves/training and havin ... - less
ProsHalfords family (in our store)
ConsCustomer service will hang you to save themselves