Halfords
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Halfords Employee Reviews

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3.0
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I never had an interview. Did some work experince and never left. The guys and gals there are great to work with. The english side of things suck.
The supply of goods from the English side is stupid and poorly managed. To much stock sent to us. Stock we need not sent. Stock not selling is sent even more. That's why I left. To much stock every where and not the stock that was needed.
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5.0
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Best Job ever
Working for Halfords, I learned so much! There were so many opportunities to advance if your interested. 1 out of 10 managers are interested but if you get that 1, itll be the best experience of your life! It's the kind of experience that it is what you make it!
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1.0
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Broken promises
They’ll run you ragged for v poor pay. No bonuses but promised them. Xmas is horrible working here.
Customers are mostly ok but Xmas brings out the worst in them
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1.0
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Halfords used to be a good place to work.
There is a lot of bullying in some stores and nothing seems to be done about it. Management pic favourites and if you are not in that click life in store is made difficult for you.
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5.0
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Great place to work
Halfords is a great place to work.

If you are willing to learn they have training causes you can do which gives you extra pay per hour.

All in all great place with so many opportunities to progress in the company.


Always happy to go to work even on a Monday.
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3.0
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Halfords - Retail- Good Training - Minimum Wage
Halfords - Retail - Good Training - Minimum Wage

This was a nice position, to gain experience in retail and sales. The work morale and environment is great. Training opportunities is good.

Management can be hit or miss depending on what store you attend.


Management offers and the progression within Halfords is difficult as favoritism and bias takes precedent over hard work and achievement.
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4.0
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A Good stepping stone
It is a great place to learn good practice to take on to your next role somewhere else. Big box retail can look great on a CV but if your goal is to work within the cycling industry you may struggle to find work in other areas.
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1.0
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Full of emtpy promise from area manger
The Managers treats the colleagues badly and get away with it . Health and safety are very bad dragging heavy boxes up and down stair all the time .
store manager at xmas she'll be super nice a hypocrite ,

After xmas her attitude change to really bad ,
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2.0
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It was fine for summer work
The job was fine for summer work, however the managment was rather unreasonable. I was in the busiest Irish branch so the work load could be quite high at times but it was never more than i could handle.
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1.0
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Work you like a dog, random hours , impossible to make plans
Worked a number years, took all the hours i could to boost pay from my low hours contract, colleagues would regularly ring in sick and then i'd get a last minute phone call.

Bad managers made the good ones lose hope and leave.


Huge staff turnover even in the middle of the worst recession in history such was the toxic atmosphere .


About 80% of customers are really nice and great-full for help, which leaves about 20% complaining about prices of products something which staff have no control over, wanting bicycles fixed for free, demanding ridiculous warranty issues on bicycles, complaining bulbs which have other shop brand names on them were bought last month and should be replaced under warranty.

Not enough staff on duty to run the store.

Very difficult to take a break .


You do get 25% staff discount .

Some items on clearance are very cheap.
Pros
25% discount although can still be more expensive than other stores.
Cons
Under staffed, ran ragged, worked like a dog, no regard for hard work done by staff just take take take
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3.0
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Good place to work if you dont get stressed easily
Unrealistic targets compared to workload, manpower and time of year.

Arrogant and idiotic customer service (treats front line staff like idiots). Rewards aggressive and ignorant customers with free products and services while blaming staff who are just doing their job and following consumer rights and warrenty guidelines.


Thrash your bike, leave outside all winter, can't use gears or got one puncture in 3 months just call customer service they'll give you a new bike.


This kills staff confidence and moral. It results in staff constantly on edge, doubting themselves/training and having to defend themselves.


Understand wanting to keep up a good company reputation but in fact this does more harm then good at the expense of staff.
Pros
Halfords family (in our store)
Cons
Customer service will hang you to save themselves
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2.0
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i enjoyed it as a kid
when i first started working in halfords i really did enjoy it working there building anf selling bicycles i loved bicycles as a kid so i has an intrest in them, but now im older and want to get a trade for my future in life.
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5.0
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Great place to start your working career
Halfords is a great place to start your working career. While working there you are learning basic skills required in the potential future jobs. Such skills include: Communication, Teamwork, Problem solving, Organisational, Precision and Ability to work under pressure. The management of Halfords is great, helpfull and encourages you to improve yourself. Dealing with a variety of customers is the hardest part, due to their variability and sometimes their mood. The co-workers are the best people in your life, cracking jokes and keep you accompany throughout the day.
Pros
Great Start in great environment.
Cons
Standing whole day on your feet.
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4.0
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Enjoyable work place and the job gets done .
Great place to work of you are nit involved with any activitys outside of work. The hours chop and change very often and is hard ta make a schedule. I enjoy rugby but I can't play any matchs due to working every weekend.
Pros
Great colleges.
Cons
Different hours everu week.
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5.0
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Great place to work!
You can expect to gain great experience form how to deal with basic daily tasks to learning how to meet and excel above sales targets. A very good team atmosphere that helps the work day to go by, and with a management team that are always on hand to deal with employee needs.
Pros
Good Benefits
Cons
N/a
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4.0
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Great working environment
Great working environment,

The people are friendly and helpful


There is no career progression opportunities for front line staff on a part time contract
Pros
Very flexible
Cons
No progression
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1.0
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Full of emtpy promise from area manger
Not a great place to work . They could not careless about the colleagues as the expect you to spend all your time in the work place . Managers like to spend most of the time in the office and micro manage . The pay is stocking and bonuses where taken away from colleagues but the managers still get bonus and you are always messed around with your pay . Area manager promise you the earth moon and stars but nothing ever comes of it . Managers treats the colleagues badly and get away with it . Health and safety are very bad dragging heavy boxes up and down stair all the time with little to no storage space
Pros
You get staff card for 25% discount but the produce they sell are not great . So no point
Cons
To many to list
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1.0
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Training given
You can do a great deal of courses but unfortunately you never get to follow through with the training!! Was stuck in the same position for years with no advancements career wise so that's a ploy to get people in,it's not a nice place to work as there seems to be too many people acting like management (were normal floor staff but got away with it) throwing orders at people while they sat and drank tea with the management and other staff couldn't even go to the bathroom without permission or a telling off for leaving their position!!
Pros
Discount is good but not worth it
Cons
trying to deal with numerous customers and quiries at the same time with no help!!
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4.0
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Good fun place to work.
Halford's is a great place to work as you develop experience in all areas dealing with customers and sorting shelves and stock.
I would recommend it to anyone to work here as its a great place to gain skills .
Pros
great discounts on bikes and other materials .
Cons
hard working sometimes coming into different seasons like Christmas is very busy.
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5.0
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Sales Assistant
I worked in audio selling sat navs n car stereos i love it i even got to fit car radios …i had my own section to run in d shop which i loved.. also help d lads out with bulbs and batteries etc.. on and off the tills depends what staff was in… got moved to upstairs then selling kids bikes and assembling them .. onto baby car seats selling and fitting them..Got on well with the staff we all worked as a team always kept busy in there with keep d shelfs stocked up,, helping customers and fitting parts … I loved this job but got into recession and i got made redundant…
Pros
2 breaks
Cons
full time 9 hours
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5.0
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Amazing Atmosphere
Typical day would be at 8.30 am opening the shop and closing and locking the shop at 6.15 pm
It would include collating figures to staff about takings for the store and the area for the week and the targets that we need to achieve financially.

It would also involve delegating tasks to staff members and praising for jobs completed early and above standard but along with holding them responsible for jobs not completed on time or to when required standard.

The hardest part of the job was dealing with unhappy customers that felt they had been let down by a member of the team

The most enjoyable part was working with the team that I had, all were very motivated and really wanted to get to work and succeed.
Pros
Really fun to work for. Very easy to move through the ranks as they ran 140+ stores, Bonuses
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