Typical day would be at 8.30 am opening the shop and closing and locking the shop at 6.15 pm
It would include collating figures to staff about takings for the store and the area for the week and the targets that we need to achieve financially.
It would also involve delegating tasks to staff members and praising for jobs completed early and above standard but along with holding them responsible for jobs not completed on time or to when required standard.
The hardest part of the job was dealing with unhappy customers that felt they had been let down by a member of the team
The most enjoyable part was working with the team that I had, all were very motivated and really wanted to get to work and succeed.
Really fun to work for. Very easy to move through the ranks as they ran 140+ stores, Bonuses