Hyatt
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Hyatt Employee Reviews for Banquet Manager

Job Title
Banquet Manager34 reviews
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Found 34 reviews matching the search
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5.0
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Amazing coworkers and supportive management. Working here is like being apart of a team and accomplishing a shared goal. Management reflects an example to follow
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4.0
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It is a good and friendly work environment. Lot of learning and knowledge sharing involved. It is a valuable experience.
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5.0
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Hyatt Harbor side Boston, MA
• Plan and execute upscale social and corporate events for up to 700 guests

• Knowledge of upscale catering, menu planning and event set up and execution

• Working with Micros (Computer system)

• Payroll scheduling and gratuity management for hotel banquet department.

• Gained important time management and organization skills while supervising up to five events simultaneously.

• Skilled in all aspects of event planning from initial consultation, menu design, and budgeting to execution and follow up evaluations. Supervised room set up and clean up for banquets and meetings

• Innovative buffet, table setups.
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5.0
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I was able to grow from banquet server to banquet captain in a period of months and, from there, into sales and catering.
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2.0
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Fun line staff
Learned how to do a lot with a little

Not being able to make a decision without being questioned on every aspect of it.
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4.0
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Large scale high-end hotel specializing in corporate and private events
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4.0
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To many internal problems but a great place to learn the hotel and restaurant business.
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5.0
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fantastic work environment with a small hotel staff number of approx. 160staff I got to know everyone.
Great diverse learning in all areas of Food and Beverage form Bar work, Banquets, Restaurant, Room Service and Mini Bar ensured I was learning all the time.

Progression was good and was able to work my way to banquets Manager in 4 years.

Staff were good to work with.
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4.0
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As a first step into large functions the Hotel was really good. I learnt allot about managing a large team of staff (20-50) and organisational skills to successfully turn function rooms quickly and efficiently to deliver supreme guest satisfaction.
Hardest part was learning to manage large functions (up to 600 seated dinners).

The management team in banquets was a fun team to work with.
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5.0
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-Arrive to work and look at scheduled events for the day/night
-Head to office and wait for bar staff to arrive

-Map out how many bars are needed for which events

-Go over alcohol orders for each event

-Oversee bar staff as they set bars and roll them to each room

-Check that each individual bar has everything necessary

-During events, go from room to room to check on bars and bar staff

-oversee break down of events/bars

-Maintain communication with client from beginning to end of event to discuss placement of bars and also to ensure their satisfaction

-Check out each staff member and make sure they have completed their assigments before they are allowed to leave

-Go back to office and ring in checks for each event

-Complete inventory of remaining beverages and place next order
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4.0
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Daily running of banquet department involved various administrative duties, briefing staff before events,coordinating with different departments. Met with clients to to go over event specifics. Good support from other staff members and departments.
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3.0
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Great college recruitment/training program; gave me opportunities to grow within the company on a yearly basis. Great networking within the corporation and growth outside of the individual hotel.
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3.0
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Overall, it is an energetic company to work for. The pay in this industry is notoriously on the middle to low end of the spectrum, especially for the hours that are required, and Hyatt is on the middle to low end of the spectrum for hotel companies. The company is very pro employee, embodies the ideas of dignity and respect, and can offer opportunities to advance from within. It is very challenging to maintain any type of life balance with people outside of work. The hotel never closes, so keep that in mind. If you are a junior manager, expect weekends and holidays as the norm. You will work a minimum of 50 hours a week, several times 60 hours, during busy seasons you may work 6 days a week for several weeks. If you are in F&B, you can expect most of the hourly employees to make as much if not more than the Department Heads and work a lot less hours. It can be a fun industry, but expect to dedicate a large portion of your life to work in order to be successful or advance.
Pros
comp rooms, comp meals, medical, vision, dental, 401k, diversity
Cons
long hours, average or less pay, holidays, weekends, late nights, early mornings, not a stable work schedule
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4.0
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The Hyatt Hotels is one of the best hotels to work; it gave me the work experience of a life time which a 4 year college could not. There is a big difference between theory and practice. The Hyatt allowed you to learn by your mistakes and gave one a sense of empowerment.
Pros
great place to work, team oriented.
Cons
compensation could have been better.
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Overall rating
4.1
Based on 9,330 reviews
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Ratings by category
3.8
Work/Life Balance
3.8
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3.8
Job Security/Advancement
3.7
Management
4.0
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