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Hyatt Employee Reviews for Food and Beverage Manager

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Work-life balanceMinimum 50 hours a week for managersPay & benefitsGreat pay. Minimum for the hotel was about $15 an hourJob security and advancementAmazing growth and development. Went from front desk agent to supervisor to manager all within 3 years.CultureSuper fast paced but if you are good at customer service then you will go far!OverallI loved Hyatt and I would have been there forever if I hadn’t gotten laid off from COVID-19. I was able to move up quickly and they truly showed care for their employees.
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The compensation is mostly fair. AETNA and Metlife are included in very affordable health care package. Relocation from FL to TX was fully paid for. Training for new positions is practically non-existent. No turn over from manager to manager.
Pros
full relocation available to any property in the world
Cons
site level management disconnected from the corporate team
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A fast paced environment which I absolutely loved. Everyday leads to something new and new people to interact with. The Food and Beverage aspect was full of challenges, especially the Banquets and Convention Services division which I was involved in.
Pros
good experience and pace
Cons
long hours, days. lack of supoort.
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• Developed menus for pool, lobby bar, and restaurant bar.• Increased employee product knowledge• Developed new strategies for upselling techniques• Maximize bar profitability by ensuring portion control; monitoring accuracy of charges.• Implemented a new staffing schedule to eliminate overtime by 2% in 2010• Assisted in successful launch of new restaurant concept• Implemented an Arizona Wine Tasting Experience• Increasing employee moral through successful incentive programs• Implemented a LEAD program• Increased employee engagement scores YOY• Learn and Grow by 3% from 2011• Overall Score by 4% from 2011• Continuous updating with job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks• Member of the Safety Committee and Peer Review Board
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Loved the Hyatt Hotel company! They foster growth for management level positions if you work hard. They foster family time by allowing vacations to their fine resorts. They listen to employees if there are any work place issues! Very proud to work for Hyatt Hotels!
Pros
opportunity for management if you work hard
Cons
usually have to work on holidays, part of the business
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