Hyatt Employee Reviews in Austin, TX
Austin, TX76 reviews
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The Hyatt I worked at had a great family style environment. The managers were very helpful and understanding if you needed something. I was a pastry cook and working in kitchens is always a hit or miss situation, but with the Hyatt it was by far one of the best run kitchens I have ever worked in. If one team starts falling behind the other teams rally together to make sure everything is done and sorted for the guests.
Free lunches, PTO based on and hourly percentage, healthcare, dental, vision, 401K
Working in hospitality, most know the work is tough and the hours are not ideal especially when you’re a manager. Hyatt was my first hotel industry career and I loved everyone I worked with. I was looking for more advancement but was unable to achieve the role desired due to working at a small property.
Work life balance
This position offers an interesting insight into the back office dynamics of the hotel. The customer service focus is on negotiation rather than appeasement. This is also a role in which the individual is trusted to manage themselves.
I thoroughly enjoyed working for HYATT, they had an amazing member awards program for our guests, which made them enjoy staying at our properties and interacting with our staff. Working in Management was a great opportunity to learn and grow. Highly recommend!
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I loved working for Hyatt Hotels!! If they had a Hyatt here in Las Vegas, I'd still be with them for sure! I had worked as a corporate sales rover and loved the flexibility and challenge and community provided to me and my colleagues.
During my time working for the Hyatt Regency in downtown Austin Texas I was able to help customers and guests throughout the hotel on a daily basis while providing a safe environment. I was the youngest one of my coworkers in my department, and was sometimes treated with disrespect and lack of communication which encouraged me to seek another job.
Gained experience and knowledge in the field
Untrained and lack of communication from managers
Everyday is different, meeting different people with different requests. I learned to ask questions to provide guests with best experience. Management styles vary from person to person.
Free lunches, recognition and benefits
When friends or family ask me, “Should I apply or Should I work there”. I say no, check all your other resources before applying to this corporation. I myself am happily moving on to better horizons. The work culture is depressing, the management does not value you as a person, and the corporation does not pay its employees a fare wage.
Management was a joke at the property I worked at. The manager was more concerned with being friends with his Front Desk Agents and promoting his friend’s wife who also worked at the hotel. Everything felt very “clique-y” and unprofessional. There was no official training. They throw you into the job immediately and hope it works. They were severely understaffed and yet management left at the same time every single day. Guests would even say they felt the Front Desk was required to do too many things. Some nights it would be one agent running the desk, bar, kitchen, bakery and maintenance.
No time for breaks, poor management, too many jobs shoved into one title, pay is poor for what they expect out of you