The Hyatt will give you chance and is great friendly place. Management is always there to help and your co-workers become like family. I started at the Hyatt as a Houseman, then Commercial, and advanced to front desk. It's easy to advance. Just talk to management and your current manager and something will be worked out. The Hyatt will keep you busy and it'll be worth it.
The job itself is not that bad. The only downside to this job is that the work becomes tedious. The people are wonderful to be around as well as work with. The benefits are not bad, despite that you have to pay a little bit out of pocket for them.
If you don't do what they say, they turn on you. They hire their manager's pick for jobs and overlook your hard work! They allow employees to come to work high be no call no shows but scold others that they are not close with!