Hyatt is great at communication and training. I had the opportunity to attend numerous training sessions both online as well as in person.
The difficult part of Hyatt is that they use so many different systems to operate the hotel versus other hotels that only use one or two systems.
The company is franchised out to Interstate Hotels. Cheap, slave driving, management vs employees mentality. They will purposefully schedule you on requested days off and give other employees 5 days off in a row, and they won't approve PTO until 5 days before so good luck planning a trip. The hotel also runs the MINIMAL staff necessary to keep daily functions, but one employee does about 3 jobs. Ex: Bartender also buses and waits tables for entire restaurant.
Hyatt is a great company.They spend a great deal of time on training and taking care of associates both management and hourly staff. They are strong in trying new ideas and will be in the market for a very long time.
As a Hyatt employee for 19 years, I have loved everything about my job and the company. With the knowledge and experience I have gained from the Hyatt, I have grown as a manager. I have earned the respect of my peers and employees.
However, with the recent transition to a different management company, the work environment has changed in a negative way.
I look forward to a more positive work environment with new challenges ahead where I can thrive.
Except for the last Manager before being outsourced, it was a great work place. The Hyatt gave you plenty of opportunities to travel and advance. The benefits were outstanding and the culture was advanced.
When I was there my manager was B and he was awesome. Banquet Capt was awesome.. the hotel was recently sold so im not sure if discount program has changed but you were able to get a hyatt house for 50 bucks and that's an entire apartment.
Hard to balance work and personal life, working holidays, weekends, long hours, must relocate to advance, the team makes the difference, the people working in hospitality and love to customers are driven element
My day at work is stressful. I learned how to work on a computer better. My managers were great at training and teaching me what was important to know in company policies. Co workers were very helpful. The hardest part was adjusting to different hours they were open. What I enjoyed was having a set schedule to work.