Hyatt Employee Reviews in St. Louis, MO
St. Louis, MO75 reviews
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OverallThe Hyatt Regency St.Louis at the Arch was by far my favorite job I've had. As a Front Desk Agent the pay is decent but the commissions you can make are amazing. So long as you meet your metrics you can make, realistically, more than the Front Office Manager simply by up-selling. The family feel between you, your managers, colleagues of your department as well as everyone else in the hotel is wonderful. Everyone is every knowledgeable and laid back but also hard working. Potential for advancement is there so long as you apply yourself and have a passion for Hospitality. The work hours are steady and reliable during peak season, flexible scheduling for requests off and vacation. Everyone from your fellow colleagues all the way up to the General Manager of the Hotel are friendly and welcoming which makes for one of the best working environments you've ever been in. 10/10, if I hadn't moved out of Missouri I would still be working for the Hyatt Regency St.Louis.
Work space really good with a very good vibe. I don’t really get problems nor issues. We just get to work and make this money. We really don’t deal with any rude people for real, and even if we do we respectfully respond to them and try and help the best way we can help our Customers. After all they do pay us.
Free food to all employees. From breakfast, snack, lunch, snack and dinner. And the managers are kinds and also the other staffs. If you're having trouble about your work or if you're stress you can talk to your managers and give you advices.
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good good good good pay every week good food just a good place to work good vibes good energy good peoples to be around. My fave cuz still work there he's a manger now an he love it but even before i started to work there my cuz use to always say good thing about this place that what made me apply.
My job consists of checking guest in/ out. Enrollment of guest in rewards program. Taking payment from guests for their reservation. Answer any questions the quest may have about the property. I ran the nightly audit to make sure the day has rolled over for the next business day. Print necessary reports and e-mail requested reports to Management, from the previous day. Also, tell/ show guest how to get to their room. Fulfilling the guest's requests, by going above and beyond if necessary. To make sure their experience is a positive one. I also, answer the telephone, send out fax, and send out emails. All in a day's work!
The jobs requires a good speedy team when it comes to pa king the guests cars in a fast but efficient manner. Once a good relationship is established with other hotel employees then the day can move along alot smoother.
Hours not always sufficient
As a housekeeper it is a job were you are kinda your own boss you don't have some one down your back as long as you get the job done your supervisor have no problem they just want there rooms flipped for the new guess. Clean the bathroom make the bed dust and vacuum and you on your way.
It was an extremely fast paced job and that's one of the main things I enjoyed about this job also the tips were very worth while and the food was always amazing and the staff were very enjoyable to work with.
Free lunch and tips are amazing
So many rooms to clean.
The corporate Hyatt culture cares for its people and my location mirrors that. Supervisors are fair and supportive, and everyone in the building treats one another with respect. Unfortunately, the industry does not pay well overall and Hyatt is similar to other companies in that it doesn't pay its hourly employees a living wage.
excellent dental and medical if you're in a corporate hotel
hospitality never closes