Hyatt Employee Reviews in Sterling, VA

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2.0
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Very aloof and not a fun place to work. Everyone does their own thing
Operations Manager/Assistant GM (Former Employee) –  Sterling. VA14 January 2020
It is not a fun place to work, there are a lot of favoritism, and EEOC should really get involved due to discrimination and cultural differences.

Training is not done well at all. Some management get trained some do not. It is all according to what the GM feels like doing.

HR is more after the company interest instead of the employees interest so they do not see the problems as a employees perspective, but what the company has to face if the problem is serious. Therefore, Problem never gets resolved, instead the employee gets harassed to the point till the person quits, even-though they have been productive and love their job
Pros
Flexible schedule
Cons
DID not get well trained and the training was not complete
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1.0
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Horrendous
Guest Service Representative (Former Employee) –  Sterling, VA18 December 2017
Management will scream at you, like you are a dog. They didn't train me for the role they expect you to do. But they expect you to succeed yet you can't without proper training. Don't ask for a day off, even if it's 30 days in advance because you'll never get it. One of the worse jobs I've ever had
Pros
Free food
Cons
Management
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3.0
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company runs great
Sales Manager (Current Employee) –  Sterling, VA30 April 2017
management is not good, they always change policies every 2 months. Sadly GM got away with letting this lady run out on a 15 K room tab and still kept his job.
Pros
none
Cons
none
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4.0
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fun
Gallery Host (Former Employee) –  Sterling, VA20 February 2016
working in this company taught me about customer service , and about the hotel atmosphere .

i would check in guest
make reservation
speak to representatives over the phone
Pros
good pay
Cons
long hours
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Overall rating

4.1
Based on 8,761 reviews
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3.8Work/Life Balance
3.8Salary/Benefits
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3.7Management
4.0Culture