Hyatt Employee Reviews in Valencia, CA
Valencia, CA19 reviews
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Worked for Hyatt for 18 months. Was pretty good at first . They send in spotters who think your stealing from the company. Was tested relentlessly but never compensated for my honesty. Over worked all the time under-paid, amateur managers. You really don't want to work for these corporate a holes
Maybe if you didn't work through lunch you could have a salad.
Hotel business always keeps you on your toes. From providing excellent customer service at all times to being ready to perform any duty no matter your experience level, this job is never boring. I enjoyed the freedom the supervisors gave when all work was completed to their standards.
The managers act like they care about you but they don't. We are always short on supplies and we are always running out of sheets and towels. The hotel cannot accommodate more than 130 check outs, we just don't ever have the linen. Its insane. The house attendant is expected to do a 3 person job as far as stocking the closets with supplies and whatever small linen delivery we have. They are also expected to maintain the housekeepers carts as well and also wash glasses when they were told originally that it was going to be given to someone else to do. We all perpetually need help because we have so much to do that we just can't catch up. The work environment is very high stress and anxiety inducing beyond words. The housekeepers have so many rooms to clean per lady that some housekeepers are in tears because they are exhausted. Management has unrealistic expectations for staff and very high turnover rates because of the toxic work environment.
Stable job security, free food
Poor management, no supplies, gossiping coworkers like its high school, low pay
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This Hyatt is the lowest paying banquet, and hours are being cut by new management. Was a fun place to work, now not paying the bills. I am looking for a second job to help cause I am here for advancement.
Free meals served twice a day
Manager is terrible and coworkers are catty. They don't work with your availability. They don't allow any piercings and they told me my hair was too blonde and I would need to dye it darker or they would send me home. They also told me I needed to grow my hair out because they preferred I wear it in a bun. They have you wear pant suits that are an awful material.
When coming into work we would get our daily tasks to do. We had our am tasks and our pm tasks depending on the time of day we worked, which we had to finish in a timely manner. In the middle of doing our tasks we also had to help guests as well. I learned while working at the hotel was improving on my customer service skills and how to properly handle any situation that was thrown at me. I also learned that the hotel business is not one the easiest jobs and being in this industry requires a lot of patience. Management always knew how to handle situations the right way and never made you feel excluded or awful if you made mistakes. They were there to work with you in any way and would take the time to help with any problems you were having. I got along very well with my co workers. We always had each others back and always helped each other out. We were like one big family that cared about one another and wanted to see each other exceed. I would have to say the hardest part of the job probably was when i had to work day shifts and graveyard shifts,because my sleeping was never consistent. I can honestly say the most enjoyable part of the job was with the people i worked with they made my day at work that much better.
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