I worked for the Hyatt Place in Marlbough, MA. They are a franchise of True North Hotels. They care about one thing and one thing only, PROFIT!! This is at the cost of anything and anyone. Family member dies, need to be there for your shift! Drunk people throwing glasses at you, cant report it because we need the business. Management drinking on the job, good luck reaching anyone who cares!! STAY AWAY FROM TRUE NORTH HOTEL PROPERTIES.