Hyatt
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Hyatt Employee Reviews for Room Manager

Job Title
Room Manager16 reviews
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Found 16 reviews matching the search
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4.0
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Just like any other company, it has it's pros and cons.
Great culture, and great management, however, there is no work/life balance, and the employees are underpaid for the amount of work done, especially when taking to consideration the living expenses of New York City
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4.0
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working for Hyatt can be very rewarding.... if your looking for a career in hospitality. They believe in promoting from within before going outside, training is very good and the company on whole treats its employees as family. That is one thing that I can say the atmosphere is very family orientated.
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3.0
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This company/hotel has a lot of exciting benefits while here. There are extensive corporate discounts and opportunity for transfer. Within the hotel, it is a very close-knit and fast-paged management team with a lot of opportunity to grow.
Pros
Complimentary meal periods, discounts, ability move forward.
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5.0
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If you are willing to work hard you can definitely move up, if you start in the right department. There is plenty of potential for growth. Management can be a tricky one but most of the time its manageable.
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3.0
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good benefits, management needs improvement, employees are nice, warm and welcoming. Current management cares less about employees. Meals and uniform included
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3.0
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It two hotel in one with over 400 staff working on different shifts we have morning shift midday , Evelin ,and over night shift their are a lot of loving people working there it as good benefit for u on u family .
Pros
Free lunch
Cons
Short break and good health care
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3.0
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During 9-11 I worked from 4am to 12midnight 6 days a week for 6 months during this time me and my toher coworker were both getting really sick do to the amoutn of hours and days we had to work.
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5.0
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Treat there employees with respect and encourage advancement. Had a chance to train and develop employees. Ownership spend the time and money to fixed the building.
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5.0
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Wonderful company to work for. They do care about their employees and the workplace culture is very positive. Great benefits and good management. A lot of opportunity for growth.
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3.0
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the main reason why i left because management was not appreciative of the job day in and day out. no one bother to thank you for the sacrifice you make on daily basis for th benefit of the company.
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3.0
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The Hyatt promotes a good work culture which is nice in the beginning. The longer you work there, the more you start to see flaws with the company and how they only promote those that are in good with management.

Dealing with customers on a daily basis is exhausting and rarely rewarding as you get little to no thanks for the hard work that you do behind the scenes (again, unless you are popular or have connections to management)


There are opportunities for cross-training which can be hard to do if the hotel is short staffed or busy.
Pros
Free lunch and dinner and free hotel nights
Cons
30 min breaks can barely get you a meal
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4.0
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For the short time that I worked for this company I learned a lot from the management team above me. This was a large location that was constantly adjusting to meet the market needs surrounding them. I look forward to using the skills and knowledge that I received by working for this company.
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5.0
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* People business
* Yield management

* problem solving

* managgerial experience

* lead and coach

* Opportunities

* Make the client happy ....
Pros
Working environment
Cons
compensation
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4.0
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Learned so much of my job history with the company and had great benefits. You get to meet people(co workers) from all over the world.
Pros
free lunch and generous discounts
Cons
constantly adding to your overloaded work pile
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3.0
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Ok place to work. It was very hard to find growth unless you were willing to relocate.
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5.0
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Responsible for both elements of Food & Beverage department.
Lead and motivate the team on a daily basis to assist in maintaining Hyatt brand standards

Performance Evaluation of all staff members in the department

Ensure the Reservations runs smoothly and efficiently all day, every day, and our guests are well

Looked after.


Doing worker promotions settings target goal achievement food & beverage costing.

To ensure that all menus are correctly calculated to ensure maximum gross profit.

To ensure that all stocks are ordered to the correct quantities, quality and price. To ensure that sufficient stocks of all materials are being kept and stored under the correct conditions.

Develop local suppliers for cost effective alternatives.

To ensure the prompt and efficient service of all meals, snacks, functions and beverages to the required standards.

To ensure that profit margins are maintained, agreed costs are not exceeded through effective control systems, including issuing against dockets, sales analysis, menu costing and cash checks.

All statutory requirements regarding a food and beverage operation that all licenses, including special licences, are timeously applied for and that the conditions affecting the issues of liquor licence are not jeopardized.

Leadership skills to enhance customer service levels and develop the team whilst maintaining efficient and accurate accounting procedures.

Fully aware of trends in the industry and make suggestions for improvement of the F & B operation.
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