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Hyatt Employee Reviews for Room Service Server
Room Service Server36 reviews
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I am happy working in Hyatt Regency hotel I been working in this hotel almost 10 years, I just want to apply in another company to challenge my ability. I am working as a self checkers it means I have the responsibility to make it sure that the room everything is perfect before I release the room.
I really enjoy my job at the Hyatt. The company and culture are the best I have ever worked for. From the management to the staff the people are friendly, happy and out going. I feel seen, heard and supported by my managers and coworkers. The benefits are appreciated and seemingly excellent. I can’t wait to use vacation days and my free stays.
I worked there for about a year, great fun team, decent management, however when there was a role available for promotion i was suited for i didn't get a response or an interview which i was very disappointed with and i ended up leaving. The HR team leaders response to me questioning this, was "we called you" and i checked my phone and they called me during work hours, all she needed to do was walk up one flight of stairs and tell me i had an interview but no that was too hard.
The hyatt has really helped me expand so much of the skills ive developed and Socializing with our guest With open oppertunities and the people are fun to work with also willing to give you a hand, they were like family I would love to work in the Hyatt again
Working in this company was a a great experience for me to learn more about how to organise different kind of events in the banqueting department. As I am a non American citizen, I found the staff very helpfull and Warm. Leadership was the key of success of this company because each team member help each other to accomplish the daily task to make sure to be in line with the goal set by the management.
Overall, the Hyatt in Albuquerque is not the most professional establishment. A typical day at work is either very busy when there is an event being held at the hotel, or not busy at all. The management is on constant rotation which makes it hard to concentrate on work. The managers who have been hired have not seemed to be suitable for the environment. The hardest part of working at the Hyatt is that management is always changing and there are no set "rules" in which the establishment (more so the restaurant) is ran.