Patrol all areas of the property and assist guests with room access. Monitor security feeds and conduct daily physical hazard inspections. Respond to accidents and assist guest/employees during emergency situations. Defuse guest disturbances and escort individuals from the property, if necessary.
Hyatt is a pretty good company with benefits, including discounted or free lodging in other Hyatt’s. Pay is just average and most employees in the Southern California area have to work second jobs to make it. Pay could be much better. Big variances between line staff and managers.
During my time working for the Hyatt Regency in downtown Austin Texas I was able to help customers and guests throughout the hotel on a daily basis while providing a safe environment. I was the youngest one of my coworkers in my department, and was sometimes treated with disrespect and lack of communication which encouraged me to seek another job.
I was hired on the spot and started that week. I felt very welcomed and involved on site. The coworkers felt like they really cared about everyone, including the customer. This was a business hotel that was very busy during the season.
Full time was hard to get some times during the year
I got to meet a lot of interesting people, both guests and coworkers. I learned what working for a corporate business was like. I held my position for 8 years in security and for 1 year in in-room dining. I learned how to get along with coworkers and managers and to have good customer service skills. I learned how to do CPR and computer skills. The hardest part of the job was when we had to relocate employee parking, it took a lot of standing and directing traffic. The most enjoyable part of the job was the benefits that we received.
This is a job just if you need work you won’t be able to get a promotion no matter what your education background is they will try to keep you in the same position into you complain about it and then they will promise you something and you still won’t get a promotion The pay is horrible and ours are horrible
Needs work and better supervision with more training to better their skills for employee's. Theres plenty too say but, not enough space to explain about the product and activity done in the work environment.
Not an 8 hour sleep between shifts, people that slack and good employee get in trouble.
The Hyatt was a beautiful property to work and was an awesome experience for me. The management was good and so were the employees. The downside was their was no room to advance in the job and pay raises did not come very easily.
I liked working at Hyatt, although it is easy to outgrow. Good management to work under and you can learn a lot if you're just getting into the security field, but there is a lot of drama between the employees.
You're your own boss, you can choose what you do all night.
I had a great time working at the Hyatt Regency of Wichita. Everyone was very friendly and professional. The hardest part was kicking out all the homeless people and the non guests that came in along with evicting certain guests based on excessive noise or smoking and whatnot.
Free Meals and friendly coworkers.
You have to deal with unpleasant situations occasionally.
High pace work. Experienced with multi cultural guest. Management is awesome. Workplace is very productive and you will learn a lot more about guest services. You will enjoy working at the Hyatt Regency O'Hare.