IBM Employee Review
Proffesional workplace with lots of opportunities to learn
I worked in IBM Digital Sales center in Dublin . They have very promising innovations and a bunch of very talented employees, however the complexity of the business model sometimes makes it hard to leverage these benefits. Some part of the workforce is very reluctant to change which slow down innovation and improvement in proccesses. Hard to get hold of the right focal person to solve specific issues, and some employees are quite reluctant to help. Regardless in my time in IBM Dublin I gained some highly valuable experiences and skills and were able to attend training for any business component or skills of my chosing. Overall a very valuable experience for my career. Digital sales is (for better or worse) very seperated from the rest of the campus, with les benefits in terms of WFH and workers benefits. However they have a great environment in terms of a good employee program where you can volunteer to get involved in different project.
Ratings by category
Opportunities to learn, good employee program
No extra benefits (not even free coffee), very complex business model, Management disagreements slow down innovation and processes
Really enjoyable place to work with great career opportunities available to progress your career. Great place to meet people as the Service Desk included people from many Countries and Cultures. I was responsible for over 475 accounts covering EMEA ,Benelux. DACH. UKI. India and Malaysia ensuring each account was Compliant to IBM/GDPR requirements and assisting where necessary account owners on how to carry out correct procedures to ensure correct practices were followed in line with these requirements. Quite often this included updates to current Contracts, also for transfers outside of EU required completion of Model Clause Agreement (EU MCA) which is a requirement of the EU. Sine the introduction of GDPR in may 2018 a new document (Data Privacy Addendum) DPA is required displaying all the agreed Sub Processors of Data and my role also included checking to make sure such was in place and taking the necessary action to ensure same was completed if required.
Work from home available
Cannot think of anything
Good place to work. They have recently revamped career progression and you can now enrolling in a selection of courses for a particular role which has been long overdue in IBM.
Good people work there.
Competitive atmosphere needs to go and become a colabortive team atmosphere.